Quartina Valdez
***** ******* **. **********, ** 48075 313-***-**** ad5vbo@r.postjobfree.com
Objective Maximiaze my professional skills to utlize lead position in customer service, communication, and project management skills
Professional Experience Postal Worker, USPS, Ypsilanti, MI 01/18-04/24
Provide quality customers service and processing return mail items for customers
Sort and deliver US mail and package
Operate automated soring equipment
Dispatcher,AT&T, Southfield,MI 09/08-10/17
Assist with insuring the load for AT&T technicians is maintained at an attainable level
Aid technicians in locating, accessing, and closing jobs
Communicate with other internal departments about AT&T policies and operations
Reschedule appointments for customers in the event of extremities Guard,STRATEGIC SECURITY,Oak Park MI 07/07-09/08
Handlied sensitive, confidential records while patroling and securing facilities
Monitored cameras at premises to conductte inspections of individuals and conveyances
Kept up-to-date records and daily reports
Flexible and versatile – able to maintain a great personality under pressure Labor Worker, PTI-QUALITY CONTAINMENT SOLUTIONS, Detroit,MI 07/06-01/07
Managed all aspects of day-to-day production volumes, sometimes as a project manager
Assembled and stocked equipment for professional Presentations
Motivated talent for quickly mastering technology – adaptable to a changing work environment.
Efficient in multi-tasking and met daily production goals Diner Baker, EINSTEIN BAGELS, Southfield, MI 12/05-07/06
Provided more than six years of customer service experience customer service to all Einstein customers
Managed all cash transactions
Reconciled of cash drawer
Displayed qualities of assertiveness, humility and dedication. as a Diner Baker
Secondary Skills
Experienced in web browsing, research and Microsoft Offfice
Experienced in enforcing laws and regulations
Lisa Miller
567 Rose Lane Colorado Springs, CO 81207 960-***-**** ad5vbo@r.postjobfree.com Page 2
Education SOUTHFIELD HIGH SCHOOL, Southfield, MI 6/03