Customer Service Los Angeles

NOHELIA TURCIOS Los Angeles, ***** / 323-***-**** / ad5va4@r.postjobfree.com

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SUMMARY Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

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SKILLS

● Excellent customer service

● Bilingual communication

● Team building

● Verbal communication

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EXPERIENCE

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EDUCATION

Nursing Assistant

JWCH Wesley Health Center – 02/2023 to Current

● Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.

● Assessed vitals and noted medical information to report changes to nursing staff and physicians.

Office Agent

Worldwide Flight Services -10/2023 to 01/2024

● Provided customer service to clients through phone and email communication.

● Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.

Cashier

Jack In the box – 01/2021 to 01/2023

● Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

● Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Supervisor

Sofi Stadium - 01/2021 – 03/2022

● Directed and supervised team of 15 employees in daily operations.

● Tracked progress on projects and provided timely feedback to staff members.

● Resolved customer complaints in a timely manner while ensuring customer satisfaction.

High School Diploma

Russell Westbrook Why Not High School - Los Angeles, CA

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