MICHELLE J. LEOVIC
Richmond Heights, Ohio 44143
ad5v4g@r.postjobfree.com
SUMMARY OF QUALIFICTIONS
Provide administrative support in all areas of office management
Social media
Accounting knowledge and experience
Computer skills, proficient in Microsoft Word, Excel, PowerPoint, Outlook 365, Cloud, SharePoint and computing various data systems specific to the organization
Support and provide outstanding customer service
Detail oriented, organized, creative problem solver
Internet research, documentation, daily and weekly reports generated through data research and input
Scheduling meetings and coordinating events
Excellent written and verbal communication
Calendar scheduling and management
Coordinating travel arrangements
Work well with diverse populations
WORK EXPERIENCE
MAI Capital Management, Independence, Ohio
Data Processing Specialist for the Financial Planning Team
Entered clients consent forms and terminations into Share Point
Processed client documentation from CRM into eMoney to set up profiles
Entered other types of information into the clients eMoney account.
Researched clients residences through county websites
Produced and processed weekly termination reports
EDEN (Emerald Development and Economic Network, Inc.),
Cleveland, Ohio 2020-2022
HMIS Data Quality Specialist
Produced and processed weekly reports
Entered incoming referrals in data system and other systems to include Cuyahoga County’s database
Produced instructions in Word with visual prompts for various processes and reports
Assisted team members with special projects, organizational procedures and updating the department on all communication with outside resources
Department of Veteran’s Affairs, Cleveland, Ohio 2015 to 2019
Legal Administrative Specialist
Counseled veterans, their dependents, and beneficiaries regarding the benefits available to all involved parties
Thoroughly researched benefit options, communicated the information, supports and services to eligible veterans and their families
Documented all communication keeping accurate and updated information
Met productivity requirements with efficiency of calls and accuracy of services
Arise, Inc., Brecksville, Ohio 2008 to 2012
Data Quality Administrator
Entered state inspections for boiler and pressure vessels in an online system
Generated daily and weekly reports
Communicated with inspectors, gathered information and data to complete accurate daily reports
Corresponded with state chief inspectors
Maintained filing system for new and established clients
EDUCATION
Cleveland State University, Cleveland, Ohio 12/2022
Bachelor of Arts – Liberal Studies- Cum Laude
Member of The National Society of Leadership and Success – Sigma Alpha Pi
Dean’s List Spring 2017, Fall 2018, Fall 2019, Fall 2020, Fall 2021
GPA 3.42
Cuyahoga Community College, Highland Hills, Ohio
Associate of Arts – Cum Laude – General Studies 05/2016
Member of Phi Theta Kappa Honor Society