Social Worker Case Management

Tanya Shaw

Fredericksburg, VA 540-***-**** ad5v04@r.postjobfree.com

Professional Summary

Dedicated and passionate Medical Social Worker with 20..+ years of case management and crisis intervention expertise. Supportive and empathetic with a rich history of providing world-class social work services by

--evidence-based therapeutic techniques, nurturing strong client relationships, and delivering individualized care to improve client health and safety. Committed to producing sustainable results by building collaborative partnerships with interdisciplinary teams in fast-paced environments. Work Experience

Compassus Fredericksburg, Virginia

Medical Social Worker September 2021 - January 2024

● Leverage expertise to provide bereavement care and emotional support to terminally ill clients

● Coordinate treatments, services, and resources by collaborating with medical teams to improve quality of life

● Help clients face end-of-life issues by creating personalized plans of care to align with client goals

● Counsel clients by actively listening to concerns to improve emotional and social wellbeing

● Deliver compassionate care by counseling family members and friends in group and individual settings Estelle Place LLC Woodbridge, VA

Director of Programs February 2013 - January 2020

● Oversaw daily operations of Day Support Program and Residential Programs by hiring, training, supervising, and evaluating a #-member team to ensure safety and welfare of all clients

● Supported diverse client populations with ADHD, bipolar disorder, autism, ED, ID, and schizophrenia by conducting intake interviews, intervening during crisis situations, and maintaining detailed records

● Established and maintained cooperative relationships with outside agencies, referral sources, guardians, and advocates to achieve positive outcomes UMFS Fredericksburg, VA

Social Work Supervisor October 2008 - January 2011

● Coordinated child welfare case management by engaging with patients, conducting biopsychosocial assessments, and developing service plans to reduce child maltreatment by #%

● Led therapy sessions by evaluating patients, collaborating with social workers, and utilizing effective clinical strategies to improve patient welfare

● Organized and directed an effective program of services for families, individuals, and youth by linking clients with external resources, initiating therapeutic interventions, and responding in crisis situations RAPPAHANNOCK AREA COMMUNITY SERVICES BOARD

Fredericksburg, VA 02/1997-11/2007

● Supervised staff of Counselor I’s and Residential Specialists.

● Responsible for ensuring that state and local licensure standards are maintained at all times.

● Worked with geriatric, adult, and children.

● Developed and monitored Individual Service Plans in collaboration with consumers, their families, and other service providers, as appropriate.

● Provided accurate and timely documentation of individual service plans, phone contacts, funding requirements, DMH/MR/SAS requirements, and other information to meet program, agency, and licensure requirements.

● Provided crisis intervention. Insures follow through with complaints.

● Recruitedand recommends decisions on hiring, terminations, evaluations, and performs other administrative duties related to staff.

● Maintained facilities in compliance with appropriate building codes.

● Conducted assessments of client needs.

● Coordinated financial assistance, contract obligations, and other services with agency staff members and external providers.

● Assisted in the placement of referrals. Makes recommendations and proposals regarding program issues, resource needs, policies and procedures.

● Trained and oriented staff. Kept staff and other supervisors informed of changes.

● Assisted in the collaboration of fundraising events and job fairs.

● Acted as a liaison between case management, families, staff and RACSB. Skills

Social Work, Emotional Support, Case Management, Advocacy, Counseling, Crisis Intervention, Documentation, Relationship Building, Team Leadership, Communication, Collaboration, Problem-Solving Education

Master of Education, November, 2007

University of Phoenix Phoenix, AZ

Curriculum and Instruction

Bachelor of Social Work, 1989

Virginia Commonwealth University Richmond, VA 23226 Major: Social Work

CERTIFICATIONS AND TRAININGS:

Case Management Certificate 2015

Positive Behavioral Supports Facilitator Training 2007 Medication Management Certification

Seminar for Managers, 2000

DMHMRSAS Residential Certification Basics of Supervision, 2000 Successful Communication Skills Seminar Dealing with Difficult Employees, 2002 Leadership Development and Team Building

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