Kayla Farmer
*****.*********.**@*****.*** 270-***-****
Work Experience
Conduent – Health Care Claims Specialist
December 2022- Current
Responsibilities:
Resolves deficiencies by using standard procedures or returning incomplete documents to the team for resolution
Maintain data entry requirements by following data program techniques and procedures
Maintain customer confidence and protects operations by keeping information confidential
Collaborate with supervisory staff to ensure timely execution of project deadlines.
Increase production rates by 85% offering team members task support
Litigation Management INC
Litigation Data Entry Specialist
Remote
June 2023 – September 2023
Responsibilities:
Prepared a variety of legal documents to support attorneys in case preparation.
Assisted in litigation support activities by organizing and analyzing relevant information.
Retrieved important documents from archives or databases for quick reference and use.
Maintained and updated databases regularly to ensure accuracy and efficiency.
Entered data into system with precision and attention to detail for proper record keeping.
BRANCH SALES AND SERVICE
PNC BANK BRANCH & REMOTE
November 2017 – AUGUST 2021
Responsibilities:
Utilized strong sales experience to meet and exceed monthly targets consistently.
Managed cash handling skills to ensure accuracy in all financial transactions.
Provided exceptional customer service skills to enhance overall shopping experience.
Demonstrated problem-solving abilities to resolve customer issues efficiently and effectively.
Education
Bachelor of Science in Psychology
Liberty University Online
Present
HIGH SCHOOL DIPLOMA
JEFFERSON COUNTY HIGH SCHOOL
May 2016