Customer Service Representative

Ashley Gray

479-***-**** ad5ush@r.postjobfree.com Fort Smith, AR 72903

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILLS

Customer Service

Customer Relationship Management

Problem Resolution

EXPERIENCE

School Age Teacher, Little Blessings Daycare and Preschool, October 2022-July 2023 Van Buren, AR

Identified student needs and collaborated with faculty to resolve social, cognitive or behavioral challenges.

Designed and facilitated differentiated and personalized learning goals and activities to engage students.

Pursued positive methods to correct student behavior, delivering constructive feedback upon improvement.

Offered hands-on learning opportunities to develop student self-esteem and life skills. Shift Manager, Dominos's Pizza, January 2019-January 2020 Fort Smith, AR

Managed daily cash intake by counting out registers and tabulating profits. Coached employees on interactions with customers to drive exceptional service. Positioned skilled staff in key areas throughout shift to optimize department productivity. Documented receipts, employee hours and inventory movement. Customer Service Representative, Dominoes Pizza, December 2017-January 2018 Fort Smith, AR

Developed strong customer relationships to encourage repeat business. Operated cash register to process cash, check and credit card transactions, in person and over the phone.

Maintained professional demeanor during interactions with customers and co-workers. Collaborated with team to deliver timely service of items in house and via delivery. EDUCATION AND TRAINING

High School Diploma

Northside High School, Fort Smith, AR May 2018

Some College (No Degree)

Early Childhood Education, University of Arkansas Fort Smith, Fort Smith, AR

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