Forklift Operator Customer Service
Resume:
Owura Agyei
Pendergrass GA, 30567
**************@*****.***
To apply my customer service and management experience within the fields of networking, where my skills and education would be an valuable asset to the company
Authorized to work in the US for any employer
Work Experience
Shasta bottles
Machine operator
Forklift operator
FC Associate I
Amazon PGA1 - Pendergrass, GA
October 2020 to Present
Process Assistance
WH deals process
Customer returns
Liquidations process
5S
Truck loading/unloading
Sales Associate
General Wholesale - Atlanta, GA
September 2018 to Present
Merchandising is stores
Immucor Gama
August 2016 to August 2018
Work with RF scanners
Forklift operator
Shipping and receiving
Call Center Representative
Computer Generated Solutions (CGS)
April 2016 to August 2016
• Troubleshoot customers' computers
Remote assistance
• Replacing computer parts
• Sending technicians to customer offices
• Remotely log into customer computers
Sales
Nalley Nissan
September 2015 to April 2016
Explain details to customer about the car they are buying
Go over warranty with customers
Show customers about the features in their vehicle
Coordinator
The William Carter Co
2013 to 2015
Drive a large group for production
. Shipping and receiving
. Operates RF scanners
Transformer Tester/ Operator
ALPHA TECHNOLOGIES - Suwanee, GA
2013 to 2014
ATE Operator for telecommunications equipment
Assembler/Order Filler
SPHERION STAFFING - Atlanta, GA
2009 to 2011
Assemble and inventory equipment for vendors
Assembled computers, keyboards, cash registers, monitors, Blockbuster and ATM machines
FedEx shipping and closing orders; use RF to pick orders within the warehouse
Designed CD and DVD labels; burn and upload software data on CD's and DVD's
Conducted a weekly inventory and developed report for lead supervisor
Call Center Customer Service Representative
MARGARET BUCHINA VOCATIONAL EDUCATIONAL INSTITUTION
2001 to 2005
Interact with clients by using skills to answer questions and problem solve
Acted as a positive representation for the company
Listened to customer inquiries and answered their concerns
Education
A.S. degree
ITT TECHNICAL INSTITUTE - Duluth, GA
March 2015
Associate degree
Atlanta Technical College (2010)
Diploma
Automotive tech
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