Geek Squad Technical Support

Theo Thompson

Email: ad5uhh@r.postjobfree.com Phone Number: 678-***-****

Enterprise Technical Specialist

With Over 8 Years of Technical Experience with a Associate degree in Fine Arts, I have developed a Proficient skill of Critical troubleshooting,System performance analysis and Written/Verbal communication while working in a fast-pace environment to include efficient system services. Achievements

Experience

PrologicITS - Tier 1 Technician

Geek Squad -Advanced Repair Agent

Geek Squad Badge - 2022

Certification in Networking (OpenLearn) - 2021

HTB Certification -2020

Asscoiate Degree (Lbwcc) -2020

Android certification (Mind Luster) -2019

Apple Certification -2019

Comptia A+ -2018

Distribute Windows and Chromebook Laptops to Faculty, Staff and Students Provide Innovatory Records of Devices on hand using MSF Office tool Excel Troubleshoot and Physical Repairs to Student Chromebook Laptops Configure faculty,teacher and student device to Clayton County public school Domain Server Completing high counts of troubleshooting and Assignment tickets Client technical Support

Analyzing Consult Ticket check in

Hardware Installation

Preforming hardware and OS Scans

Optimizing Client Devices

Recording detailed system Performance logs

Apple Phone Repairs

Intellectual Techs - Techinical Specialist

Skills

Geek Squad service Sales

Low-voltage repairs

Data Recovery

Ticket system

IoT repairs

Model Part Research

Preforming Financial recording Logs

Navigation within Powershell and Linux

Networking Scans and configuration

Hardware repairs and Build

Wiring Management

Diagram Understanding

Critical Thinking

Researcher

Team Player

Written and verbal communication

IoT Expert

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