Security Guard Customer Service

Classification: General

Rohan Singh Badhan

403-***-**** ad5ugp@r.postjobfree.com 127 Martin closing Northeast.

Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

HIGHLIGHT OF QUALIFICATION

Over 1 year experience in Security

Recognized for exceptional ability to prep all kind of tasks Physically able to lift up to 50lbs

Confident and positive approach towards staff and client eager to learn Encourage subordinates to solve their own problems

Delegate with clearly defined responsibility and authority. EXPERIENCE

Xa Security Calgary, Alberta Security Guard 01/2023 - Present Recorded client needs, developed a response plan, and performed an evacuation pull-tag test Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks

Performed safety and emergency evacuations for client needs and incidents Improved customer service by offering a friendly greeting and making sure the elevator was working while waiting for customers to enter .

Crowd Management: You are responsible for maintaining order and managing crowd flow to prevent congestion and potential safety hazards.

Access Control: You control entry points, checking tickets and credentials to ensure only authorized individuals gain access to the event.

Classification: General

Blackbird Security Inc Calgary, Alberta Security Guard 02/2023 - Present Extensive experience in providing security services in high-risk environments, commercial properties, and event venues. Proficient in conducting security patrols, monitoring surveillance systems, and implementing access control measures to prevent unauthorized access. Skilled in responding promptly to emergency situations, coordinating with law enforcement agencies, and implementing crisis management protocols. Strong observation skills with a keen eye for detecting suspicious activities and potential security threats.

Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and visitors.

Adaptable and quick-thinking, capable of making sound decisions in high-pressure situations. Keys Hotel Ludhiana, Punjab Security Guard 06/2021 - 12/2022 1. Threat Assessment and Risk Management: Expert in identifying and analyzing potential threats, conducting comprehensive risk assessments, and implementing proactive security measures.

2. Emergency Response: Proficient in swiftly and effectively responding to emergency situations, coordinating with relevant authorities, and minimizing potential risks. 3. Surveillance and Monitoring: Skilled in utilizing advanced surveillance technology and monitoring systems to detect suspicious activities and prevent security breaches. 4. Access Control Systems: Experienced in implementing and managing access control systems, ensuring the integrity of restricted areas and maintaining a secure environment.

5. Crisis Management: Strong ability to develop and execute crisis management plans, including emergency evacuation procedures, communication protocols, and incident debriefings.

6. Security Training and Education: Well-versed in designing and delivering comprehensive security training programs to enhance the skills and knowledge of security personnel. 7. Physical Security: Knowledgeable in conducting security patrols, inspecting facilities for vulnerabilities, and implementing physical security measures to mitigate risks. 8. Verbal and Written Communication: Excellent communication skills, with the ability to articulate complex information clearly, interact effectively with diverse stakeholders, and produce detailed and accurate reports.

Skills

Classification: General

Physical strength, organization, time management, communication, Customer Service Experience, Teamwork, flexibility, safety awareness, Vigilance, Alertness, Preparedness, Observant, Resourceful', Proactive, Resilient, Diligent, Adaptable, Trustworthy Education

Baghpur Stour School Hoshiarpur, Punjab non-medical 12/2023 Bossiness Management 2023-2025

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