Customer Service Information Technology

Maleka M. Jackson

**** ***** **, ********, **** *3207 614-***-**** ******.*****@*****.***

Objective:

To obtain a position that utilizes my customer service skills and education in Information Technology

Education:

Bachelors of Computer Science

University of Cincinnati, Cincinnati, OH September 2006- June 2011

Major: Information Technology

Work Experience:

Warehouse:

DHL, Groveport, OH

May 2020 - April 2024

●IC Clerk

●Administrative assistant

●Tasker/wave clerk

●Laborer

●Pick, pack, manifest, pallatizer, replenishment

Warehouse:

HD SUPPLY, Groveport, OH

June 2019 - May 2020

●Laborer (picker)

Warehouse:

DHL, Groveport, OH

July 2018 - May 2019

●Laborer

●Pick, pack, manifest, pallatizer, replenishment

Customer service Rep:

Alliance Data, Columbus, OH

May 2017 - June 2018

●Account maintenance

●Call Center

Bank Teller:

PNC Bank, Columbus, OH

July 2011 - March 2014

●Ensure customer satisfaction

●Process monetary transaction

●Account maintenance

●Business deposits/change for store

●Balance ATM, TCR, TCD

●Drive thru

Sales Associate

Macy's fine jewelry

July 2011 - May

●Ensure customer satisfaction

●Putting Jewelry in safes and making sure all are accounted for

●Organize and maintain shipment

●Sending and receiving repairs

●Nightly deposits

●Assist in other departments as needed

Sales Associate

Hibbett Sports, Columbus, OH

December 2006 – September 2008

●Ensure customers satisfaction

●Maintain store organized and set up displays

●Organize and maintain stock

References Available Upon Request

Contact this candidate