Sales Associate Customer Relations
Resume:
James Keen
School Address:
*****@******.*******.***
Permanent Address:
A passionate Business Student at Bentley University who's highly detail-oriented and eager to contribute to a strong accounting and finance team. Adept understanding of the business, accounting, and finance fields. Highly skilled, competent, and diligent worker who is seeking experience in the business world.
EDUCATION:
Bentley University, Waltham, MA
Candidate for Bachelor of Science, Corporate Finance & Accounting, May 2027
Algonquin Regional Highschool, Northborough, MA
High School Diploma, June 2023; GPA: 3.83
Business Honors Society
Business Concentration Award
SKILLS:
Displays hospitality and leadership qualities while working
Creative problem solver who uses quick and critical thinking
Excellent interpersonal skill set with a strong work ethic
Fundamental accounting skills (balance sheet, income statement, etc.)
EXPERIENCE:
Burlington Coat Factory, Westborough, MA July 2023 - September 2023
Sales Associate
Ensured customer satisfaction by keeping a positive attitude while manning registers, packing and folding clothes, removing security tags, and maintaining a clean environment
Demonstrated adaptability by working in different areas and taking on new tasks such as checking for accurate pricing, moving freight, cleaning aisles, and managing returned items
Wendy's, Westborough, MA July 2022 - September 2023
Sales Associate
Demonstrated planning and time management while working through daily tasks such as managing cleanliness of store, running front register, stocking all stations, and maintaining customer relations
Led training for 5+ new cashiers in multiple areas of expertise including cash and credit transactions, customer relations, organizational skills, and stocking stations
Phillips Hardware, Oak Bluffs, MA July 2021 - September 2021
Sales Associate
Executed cash and credit transactions while providing customer service, maintaining store cleanliness, stocking shelves, and loading freight for shipping team
Improved outdated website with accurate information, a modern look, and streamlined customer convenience by adding information on new and current products
Cleaned and created an organizational system for storage room with over 50+ different products
EXTRACURRICULAR ACTIVITIES:
National Business Honors Society
Elected as a student body member, facilitated funding for events, participated in mock professional business meetings, and worked as a team to operate a multifaceted student governing body.
Operations Leader
On-campus store for teachers called Daily Grind. Managed team of 5+ members with logistics, finances, and daily operations.
Boy Scouts
Community events (trash pickup, community breakfast, maintenance of veterans' memorial) Leader/role model for younger Boy Scouts and Cub Scouts.
Robotics Club
Facilitated discussion between multiple different teams (code, electrical, testers, etc.) to come together and build a robot to compete in the FIRST Robotics Competition.
Track and Field
Built a strong sense of camaraderie and teamwork through years of indoor and outdoor practices and competitions.
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