Customer Service General Manager

ig: @_alaskan_assassin

Bartender

Wet Gentlemans Club • Las Vegas, NV

**/**** - **/****

Handled cash drawer accurately throughout shift including opening and closing out register each day. Utilized strong salesmanship skills to upsell drinks and appetizers. Worked closely with wait staff to communicate customer needs during busy shifts. Bartender

Palms Pool Kaos • Las Vegas, NV

05/2022 - 10/2022

Created new and exciting cocktails and beverages based on item availability and seasonal interest. Prepared beverages and cocktails according to mixing and presentation standards and recipes. Bartender

Hooters OYO • Las Vegas, NV

02/2022 - 07/2022

Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests. Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders.

Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor. Bartender / General Manager

Fat Tuesday • Las Vegas, NV

09/2013 - 03/2019

Established clear performance goals and metrics for revenue, P&L, customer service and customer retention. Delivered exceptional client experiences through hands-on leadership of associates and managers. Built and maintained loyal, long-term customer relationships through effective account management. Managed shrink processes and inventory levels for corrective action planning to save costs. Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.

Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements. Skills

Customer service, Communication skills, Time management, Computer literacy, Food service, Leadership, Physical examinations, Guest services, English, Microsoft excel Education

Basic

West Anchorage High School • Anchorage, AK

05/2005

References upon Request.

Jazmine Mejia

ad5ud5@r.postjobfree.com / 702-***-**** / Las Vegas, NV

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