Team Lead Process Improvement

Shiyana Jayanesan Shylaja

Phone: 808-***-**** email: ad5ud1@r.postjobfree.com LinkedIn: linkedin.com/in/shiyanajsr Education

Skema Business School (Paris & Raleigh, North Carolina State University Campus) Masters in International Business in AI & Finance track (DESMI, MBA) Graduation Date: Dec 2024 St. Peter’s University (India)

Masters & Bachelors in Information Technology Graduated Date: May 2017 Key Competencies

• Artificial Intelligence & Data Science: Proficient in applying AI and data analytics for business solutions, including predictive modeling and data-driven decision-making.

• Strategic Planning: Expertise in formulating strategic plans aligned with organizational goals and steering projects from inception through to completion with attention to detail and adherence to deadlines.

• Client Relationship Management & Consultation: Proven ability to build and maintain strong client relationships, providing expert consultation to meet diverse needs.

• Business Process Improvement: Skilled in analyzing and redesigning workflows for enhanced efficiency and effectiveness, applying best practices in business process improvement.

• Cybersecurity & AI Applications: Certified in cybersecurity with practical experience in safeguarding data integrity, coupled with competence in leveraging AI technologies to solve business problems.

• Product Marketing: Experience in customer research, onboarding, and positioning

• • Project Programming Management: Skills: Android, Scrum, operational Python, SQL, excellence Machine Learning in Python Experience

Senior Team Lead, Bahwan CyberTek, India Feb 2022 - August 2022

• Led client engagements, implementing data-driven strategies to optimize business processes and enhance service delivery.

• Analyzed client data to identify trends and develop recommendations for improving efficiency and effectiveness. Senior Team Lead, DiamondPick (Talodyn Networks), India Oct 2018 - Dec 2021

• Managed data analysis projects to inform strategic business initiatives across multiple departments.

• Developed and maintained reporting dashboards to monitor key business metrics and facilitate informed decision- making.

• Collaborated with cross-functional teams to identify and implement process improvements. Team Lead, Prodian Solutions, India Apr 2017 - May 2018

• Partnered with clients to understand their business needs and developed data-driven solutions for process improvement.

• Utilized analytical skills to identify areas for optimization and recommend changes to enhance operational efficiency.

• Led the creation and maintenance of workflow documentation, ensuring a clear understanding of end-to-end business processes.

Academic Projects

• Navigating the Moral Landscape of Artificial Intelligence: A Critical Examination of Trust and Ethics in Business Conducted a critical examination of ethical challenges in AI, including bias and data privacy. Analyzed trust- building strategies and regulatory frameworks, providing strategic recommendations for ethical AI adoption. Collaborated with a team to produce a comprehensive white paper and presentation for stakeholders. Certifications

• Cybersecurity (Bug Hunter), Infoziant Systems (2023)

• Leadership Development Program (LDP), NCSU (2023)

• Scrum Basics, LinkedIn (2023)

• Balance Scorecard & Strategy Lumen Institute (2023) Awards

• Outstanding Achievement (DiamondPick)

• Target Achiever (Covenant Consultants)

• University Topper (St.Peter’s University)

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