Virtual Assistant Information Technology
Resume:
TROY JUMAR G. ROBILLOS
*** ***. * *. ****** Extension West Rembo Makati City
Mobile Number: (63-906*******
Email Address: ***********@*****.***
OBJECTIVES: To establish a challenging position as IT Manager or Supervisory level which utilizes my experienced as a professional. To lead my subordinates to grow not an individual but a team for the company. PERSONAL EXPERIENCE
Head of IT – Agribusiness Rural Bank Inc. (September 1, 2022, to Present)
- Work with the IT Steering Committee
- Manage ITSD alongside with the DISDA framework
- Monitor DMS project to digitized processes
- Manage ISM and ITSEC in a proactive approach
- Empower bank employees with IT Security Awareness Seminars and poster campaign.
- Implement IT security policy aligns with BSP memorandum.
- Provides direction and mentors ITSD personnel.
- Preserve assets, information and security and control structures.
- Review and develop procedures and guidelines to enhance IT related service
- Recommends information technology strategies, policies, and procedures by evaluating organization outcomes.
- Organized the lifecycle of all the company assets, including upgrades and replacements.
- Communicate and collaborate with other departments for business process requirements.
- Azure cloud management related deployment, cost savings, monitoring. IT – Manager – Aeon Fantasy Group Philippines Inc. (March 16, 2022 – August 31, 2022.)
- Review and develop procedures and guidelines to enhance service and system availability.
- Oversees and determines timeframe for major IT projects including system updates, upgrade, migrations, and outages.
- Manages and reports on allocation of IT budget.
- Provides direction and mentors IT team members.
- Monthly IT status reports to MANCOM.
- Manage Kidzooona related to IT concerns.
PHILIPPINE BUSINESS BANK
Data Center Head - Manager (October 2019 – March 5, 2022)
- Oversees and determines data center activities including system updates, upgrade, migrations, and outages.
- Provides direction and mentors data center personnel.
- Accomplishes datacenter personnel results by communicating job expectations.
- Reports on IT head for enhance process solution that will best help to grow business unit efficiently.
- Responsible for planning, reporting, executing, and promoting activities to make sure that the team is performing at their best.
- Review and develop procedures and guidelines to enhance service and system availability.
- Identifies opportunities for team training and skills advancement.
- Provides support to branches and other IT related concern to IT supports.
- Preserve assets, information and security and control structures.
- Provide system and hardware specifications and recommendations when the need arises.
- Manage information technology and computer systems.
- Plan, organize control and evaluate IT and electronic data operations.
- Ensure security of data backup system
- Preserve assets, information security and control structures.
- Review and identify areas of challenges and implement solutions that benefits to company.
- Monthly reports to IT Steering Committee for data center operation related concerns.
- ITG Risk Coordinator representative.
IT - Manager- PBB-Insular Savers Bank Inc. – SAM (September 16, 2015, to September 2019.)
- Accomplish information technology staff results by communicating job expectations.
- Advise organization on IT solutions that will best help to grow business efficiently.
- Review and develop procedures and guidelines to enhance service and system availability.
- Responsible for planning, reporting, executing, and promoting activities that a project undertakes and to make sure that the team is performing at their best.
- Oversees and determines timeframe for major IT projects including system updates, upgrade, migrations, and outages.
- Manages and reports on allocation of IT budget.
- Provides direction and mentors IT team members.
- Identify opportunities for team training and skills advancement.
- Provides support for in-house applications.
- Preserve assets, information and security and control structures.
- Handles IT annual budget and ensure cost effective initiatives.
- Provide system and hardware specifications and recommendations when the need arises.
- Monthly IT related reporting (MANCOM)
Senior Network Engineer – AM (March 28, 2010, to September 15, 2015)
- Supervised and support team members on daily task assign from helpdesk system.
- Assist sector head in Admin works and other related task assigned by Netcom head and IT head.
- Maintain and monitor Treasury hardware and connection for trading.
- Manage Email, Domain and PABX for additional local line.
- Firewall configuration
- Administration of user’s request related to email, PABX, wireless antenna and other related task assigned by Network Head.
Network Engineer - (February 19, 2007, to March 27, 2010)
- Installation of branch firewalls, Network switch, and user’s technical concerns.
- Support hardware related concerns of the branch and head office users. VIVA ENTERTAINMENT INC.
Technical Staff - (March 24, 2005, to February 16, 2007) IT Helpdesk - (January 24, 2005, to March 23, 2005) ON THE JOB TRAINING:
• On the Job Training 2
Viva Entertainment Inc.
Sept.13, 2004 – Jan. 07, 2005
• On the Job Training 1
Viva Entertainment Inc.
May 20, 2004 – Sept. 03, 2004
SHORT COURSES/CERTIFICATION:
Disaster Recovery Practitioner
Cloud Computing Essentials
Project Management Fundamentals
Cisco 1 & 2 Routers and Routing Technology
SEMINARS AND TRAINING:
AWS
Banking Security Management Association
Basic Supervisory Program
Effective Business Writing Workshop
Banking: Financial international Concepts and Perspective Packet Session FSi
Leadership 101: Managing the Self
Operational Risk Awareness Seminar 2
IDC-IBM A Roadmap to Infrastructure Transformation Reap the Rewards of Storage Virtualization
Leveraging on Technology towards Virtualization
Operational Risk Awareness Seminar 1
AMLA Seminar
Risk Awareness Seminar
Diebold ATM first Level Maintenance
Corporate Governance Seminar
Supervisory Development Program
Info-switch Seminar
Delivering Excellent Customer
SCHOOL LAST ATTENDED:
University of Makati – BS Telecommunication SY – 2001 to 2005 PERSONAL INFORMATION:
Date of Birth: March 22, 1984
Place of Birth: West Rembo, Makati City
Status: Married
Gender: Male
Religion: Roman Catholic
Height: 5’7” tall
Weight: 65 KGS
REFERENCES:
Gaudencio Santiago – 091*-*******
Beth Togade – 092*-*******
Marilou Trinidad – 091*-*******
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