Customer Service Case Manager
Resume:
Kim Dennis
Bankruptcy Compliance expert
Magalia, CA 95954
ad5uaz@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Bankruptcy law Compliance expert
Bankruptcy law Books - San Francisco Bay Area, CA
January 1990 to December 2006
Managed Attorneys Invoices to insure job is being billed correctly.
• Management Assistant
• SKILLS: Legal rules of bankruptcy
• Drug and Alcohol interventionist
• High Balance Collections
• Fraud Investigator
• Expert at Negotiation skills
• Attorney Management
• Strong Customer service
• Time Management
• Problem Solver
Fraud analyst Senor Case Manager
Citibank & Thunder Road - Kansas City, MO
January 1987 to December 2006
Out of Work .Applying for new career. I have 24 years of customer service experience Time management
Detail Oriented
People person
I was caregiver for parents for 8 year
Both suffered dementia and Alzheimer
Ability to resolve problem in a affective way.
Education
Chabot JC, I did not get degree in Travel and Tourism Castro Valley High School - Castro Valley, CA
Skills
• Customer Service, Problem solver, time manager, reliable,faithful, research, (10+ years)
• Case Management
• Dementia Care
• Caregiving
• Home Care
• Meal Preparation
• Patient Care
• Cleaning Experience
• Laundry
Links
http://ad5uaz@r.postjobfree.com
Military Service
Branch: No
Service Country: United States
Rank: none
Commendations:
Alan Migliano
Darvy M Cohen
Emma Feguson
Awards
Bankruptcy Analyst
October 1989
I was the case manager monitoring LEGAL CASES with CITIBANKS ATTORNIES which legal action in behalf had been filed. These were Sec 523 ( a) and compliance was necessary. I was lucky to assist Citi Banks Attorney Darvey Cohan. We created law and we were published in Bankruptcy Law Book which defined 12 factors to prove this was fraud. This law allowed every creditor to review these 12 indicates and determine fraud.
Certifications and Licenses
Impact program ( wellness intervention training for schools for drug addicted ) certified interventionist
February 1983 to Present
I'm cetified to oversee intervention on families and to lead the process. . Assessments
Attention to detail — Completed
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Legal skills — Familiar
December 2021
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Impact program, Take your childen to work, TV auctions for Citibank, TV producer for public TV
This is from Thunder Road and Citibank
Publications
Bankruptcy publication Citibank vs Kevin Daugerty 1984 published in Bankruptcy law book and defines Bankruptcy fraud.
http://ad5uaz@r.postjobfree.com
January 1983
Ahmad Eashi published in Bankruptcy law books. Identifies kiting scams in Bankruptcy Additional other fraud such as the Nigerian fraud ring Us Bankruptcy La wBook
Defines Federal Bankruptcy fraud . I participated in publication of 2 of these laws. Additional Information
I m an experience Customer service representative. I am very assertive and very experienced at defusing situations before the escalate. I would be sucessful in any over heated situation among a group of airline passengers and defuse the situation..Win Win situation.
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