Account Manager Administrative Assistant

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

CHRISTINA TOURTELLOT 908-***-****

ad5u8o@r.postjobfree.com

Warren, New Jersey 07059

Dedicated management professional with experience leading high-performing sales teams in a diverse and dynamic environment. Adept in developing and implementing service strategies tailored to customer needs, managing customer complaints, and driving customer satisfaction. Proven ability to identify and resolve service issues, streamline processes, and exceed organizational sales goals. Decision-making Sales strategy development Complaint resolution Revenue Generation Customer-Oriented Lead generation Sales Account Manager

Empire Portfolio Group, Warren, New Jersey, Mar 2024 - Current Used professional sales techniques to negotiate best possible terms and conditions to satisfy customer requirements.

•

Established long-lasting relationships with customers to maintain high retention and satisfaction.

•

Trained sales team on strategies to manage value messages, structure opportunities and achieve deal closures.

•

Determined unit and gross-profit plans by implementing marketing strategies and analyzing trends and results, in order to meet or exceed monthly sales revenue

•

Streamlined internal workflows within sales department for increased efficiency and productivity.

•

Assistant Fitness Sales and Operations Manager

Empire Portfolio Group, Warren, NJ, May 2023 - Mar 2024 Managed day-to-day operations of a busy Orangetheory Fitness studio, including scheduling, client relations and marketing

•

Mentored and cross-trained Sales Associates on various competitive sales tactics of fitness memberships and packages as well as supervised and guided employee to reach company objectives

•

• Conducted Orangetheory Fitness membership sales to meet monthly sale quota

• Planned and executed strategies to increase business and drive profit growth. Occupational Therapy Intern

Mount Olive School District/ Forest Hills Rehabilitation Center, New Jersey, Jan 2022 - May 2022

Incorporated evidence-based practice strategies into treatment plans to ensure best possible outcomes for patients

•

Demonstrated advanced knowledge of principles, theories, and practices of occupational therapy to provide comprehensive assessments and interventions for

•

EDUCATION

CERTIFICATIONS

individuals with physical, cognitive, psychosocial, and or sensory impairments Collaborated with physicians and other healthcare providers regarding changes in patient condition or goals for therapy intervention.

•

Upheld ethical standards by adhering to professional guidelines set forth by American Occupational Therapy Association AOTA.

•

Private Swim Instructor/ Lifeguard Supervisor

Somerset Hills YMCA, Basking Ridge, New Jersey, Oct 2018 - Current Provided individualized instruction to improve student's swimming proficiency while maintaining a fun learning environment

•

Responded quickly during emergency situations; administered appropriate first aid when necessary

•

Provided guidance and support to lifeguards in dealing with patron complaints or safety concerns.

•

Collaborated with fellow swim instructors to share teaching strategies and ensure consistent instruction methods across all classes.

•

Maximized protection for swimmers and guests, enforcing strict pool rules and facility policies.

•

Associate in Science (A.S.) in Health Science, Occupational Therapy Assistance- Cum Laude (3.7 GPA): Health Science/Biology

Raritan Valley Community College, Branchburg, NJ, May 2022

• Graduated Magna Cum Laude

• Dean's List 2017-2022

• Member of The National Honor Society of Leadership and Success Bachelor's in Health and Physical Education K-12

Rowan University, Dec 2016

• First Aid

• CPR

• AED

• Lifeguarding

Contact this candidate