Customer Service M A
Resume:
Brianna McCarter
Gary, IN *****
****************@*****.***
• I’m a strong team player and I can be relied on to work well with others. - I can work well under pressure and consistently meet deadlines. - I’m an excellent communicator and my skill set also includes customer service, cashiering,and drawing plasma. - My creativity and innovative thinking skills helps me develop intelligent solutions to business problems. - My positive attitude and eagerness to learn about new ways to execute helps me constantly expand my skills. - I’m committed to achieving the highest level of performance and satisfaction in everything I do. Authorized to work in the US for any employer
Work Experience
Serving
IHOP - Merrillville, IN
August 2023 to Present
Taking food and drink orders
Top server (crew, leader)
Major team player always helping, always dependable, always accessible when on duty Cashiering taking cash, credit or checks
Cleaning and stocking products
Marketing, different monthly meals
Beauty Advisor
JCPenney - Merrillville, IN
October 2022 to December 2023
Customer Service -excessive greeting and engaging with customers on an every day basis Applying make up-foundation,concealer, lipstick, primer, powder from over 30 to 40 different brands Team leader (13 Lune brand ambassador)-lead marketing projects, advertise those marketing project, top seller, educated on hair, skin, body,and nails Cashiering -handling money and credit card transactions Sales- getting a specific percentage on credit card applications Watch sale associate(commission based) -
Phlebotomist/Lab Assistant
Grifols - Hammond, IN
September 2021 to December 2021
Engaging with donors
Drawing Plasma
Labeling Tubes
Dealing with Hazard waste
Checking veins
Setting up plasma machine
Child Youth Care Worker
YWCA - Gary, IN
June 2017 to October 2017
• Distributed meals to children at lunch made sure food was core t as far as allergies, and or parents food request
• Released children to Parents or Guardian for safety reason checked I.D and walked children to designated guardian
• Helped children with homework assignments, crafts, and projects
• Assisted teachers with anything needed
• Volunteer
Volunteer Youth Mentor
Gary Career Center - Gary, IN
June 2016 to August 2016
• Mentor middle schoolers transitioning to Highschool
• Teachers' Aid in and outside of the classroom helps children choose Careers
• Cooking, Cosmetology, C.N.A, Nursing,Performing Arts
• Cafeteria Aid prevent and altercations and also making sure they get on the right bus,or released to correct guardian
• Basketball Coach for both boys and girls
Education
College in Mass Communications
Indiana State University - Terre Haute, IN
August 2016 to June 2017
High school diploma
Emerson Vpa - Gary, IN
August 2010 to June 2016
High school diploma
Skills
• Phlebotomy
• Vital Signs
• Laboratory Experience
• Medical Records
• Vocal Major (6 years)
• Brand Ambassador (1 year)
• Makeup application (4 years)
• Communication Major (1 year)
• Patient care
Awards
Honors and Activities
• 21st Century Scholar
• Pathways to College
• US Department of Education TRIO Program
• Honor Roll
• YWCA After-School and Summer Toddlers
• Youth Volunteer Middle Schoolers Transitioning to High School
• Varsity Basketball Sectional Championship
Certifications and Licenses
Certified Phlebotomy Technician
Food Handler Certification
Contact this candidate