Quality Assurance Software Testing

Varsha Software Analyst/QA Tester

Email: ad5u68@r.postjobfree.com Phone: 908-***-****

Software Analyst – QA Tester

Experienced Software Analyst with in-depth knowledge of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Skilled in a variety of testing methodologies, including Manual, Firmware, System, Integration, Validation, Functional, Regression, User Acceptance Testing (UAT), Cross-Browser Compatibility, End-to-End, GUI, and Automation testing. Proficient in creating and maintaining test documentation, including test cases, test data, requirement traceability matrices, validation reports, and defect reports. Industry expertise spans multiple domains, including Pharmaceutical, Healthcare, Insurance, Financial Services, and Banking.

Professional Experience

Software Test Analyst

Kulite Semiconductor Products, Fort Lee Leonia, NJ Dec 2023 - Present

Project: KMPS Scanners & KDAQ

Kulite Semiconductor Products is a global leader in pressure transducer technology serving high-tech industries, particularly in aerospace and military applications. I worked on the KMPS pressure scanner project, ensuring the software met IEEE standards and supporting firmware analysis for various products.

Responsibilities:

Collaborated with business analysts to analyze requirements, user stories and functional specifications, providing inputs for test plan development.

Developed, updated, and executed test cases, including test data creation and test case uploads on testing tools like Dock light and Test Complete.

Conducted various types of testing including System, Regression, End-to-End, Functional, Web Services, and Firmware testing, in compliance with IEEE standards.

Created and executed automation test suites in Test Complete, including keyword tests, property check points, object check points, and playback scripts.

Optimized regression testing and retesting processes, and produced result reports for both firmware and window-based applications.

Validated web services using SoapUI, ensuring WSDL validation and proper XML request and response handling.

Conducted data quality checks by comparing sample data across various tools and devices connected via Ethernet and network ports, considering different modes (e.g., normal mode, factory mode, programming mode).

Coordinated with software developers, business analysts, and other stakeholders to resolve issues and ensure smooth workflow.

Tracked defects and change control requests using Micro Focus ALM, providing accurate reporting and documentation.

Played a key role in production assembly processes, understanding scanner wiring, joints, mounting, epoxy, and firmware embedding for aircraft.

Contributed to Scrum team meetings and team planning sessions, reporting project status to ensure streamlined workflow.

Supported deployment activities and worked to improve product quality during implementation.

Environment: Microsoft Office, .NET, Java, Dock light, Micro Focus ALM, Test Complete, Tracker, SoapUI, Windows XP/2010, UML, HTML, Google Chrome, Internet Explorer, Mozilla Firefox.

Qa Analyst-Integration Tester

Deloitte Consulting LLC, Mechanicsburg, PA Jun 2021 – Oct 2023

Project: Integrated Eligibility System (ILIES)

Deloitte Consulting played a crucial role in the "State of Illinois Eligibility Services" project, focusing on Medicaid, Medicare coverage, TANF, SNAP, DSNAP, WVS, CHIP, CS, CW, Expedited SNAP, ABAD, Disabled, and Refugee programs. I worked on various modules within the ILIES system, including Front Office, Correspondence, Appeal, Eligibility, Reports, Notices, and WVS.

Responsibilities:

Reviewed project scope and identified the impact on applications and business areas, ensuring compliance with HIPAA privacy rules.

Developed test strategies, including scope definition, execution schedule, and dependency identification.

Conducted risk assessment and tracked testing scenarios, reporting test results using Atlassian JIRA.

Participated in test strategy meetings and presented plans and strategies from Atlassian Confluence.

Designed comprehensive test plans, scenarios, and test scripts for various client applications, incorporating both positive and negative test cases.

Worked closely with project leads to guide the definition of test scenarios and objectives for test coverage and validation.

Provided support to the UAT team during testing cycles, ensuring correct traceability and bi-directional linkage between test cases and business requirements.

Executed manual and automated test cases, created defects for failed scenarios, and ran regression testing scripts to support automation.

Acted as a senior QA tester with lead responsibilities, providing guidance to the team and communicating with stakeholders independently.

Conducted defect triage meetings, escalated issues, and provided remediation suggestions to Test Leads and Managers.

Assisted with test closure activities, including lessons learned and defect/execution trends.

Maintained test environment readiness and documented all test activities following established project standards.

Environment: Microsoft Office, Java, Atlassian JIRA & Confluence, JAMA, JAWS, CCA, TFS-Team Foundation Server, QTP, Windows XP, Windows 2016, HTML, Microsoft Teams, Internet Explorer, Mozilla Firefox, Microsoft Edge.

Software Test Analyst

Kulite Semiconductor Products, Fort Lee Leonia, NJ Oct 2015 - Mar 2020

Project: KMPS Scanners & KDAQ Kulite Semiconductor Products is a global leader in pressure transducer technology serving high-tech industries, particularly in aerospace and military applications. I worked on the KMPS pressure scanner project, ensuring the software met IEEE standards and supporting firmware analysis for various products.

Responsibilities: Same responsibilities as current position

QA Analyst- Integration Tester

Deloitte Consulting LLC, Harrisburg, PA Mar 2015 – Sep 2015

Project: Illinois Integrated Eligibility System (IES) & ABE

Deloitte Consulting LLC provides consulting services to some of the world's leading brands, focusing on audit, consulting, tax, and advisory services. I played an essential role in the "State of Illinois Eligibility Services" (IES) project, which involved various government benefits programs like Medicaid, Medicare, TANF, SNAP, DSNAP, WVS, CHIP, CS, CW, and more. I worked on multiple modules of the IES system, including Front Office, Correspondence, Appeal, Eligibility, and CRM applications using Salesforce.com.

Responsibilities:

Collaborated with business analysts to analyze requirements and functional specifications to develop comprehensive test plans and test cases.

Employed Agile Scrum methodology in the Software Development Life Cycle (SDLC) to create testing strategies for cross-platform applications.

Developed and executed test cases to provide full regression coverage, using Atlassian Confluence and JIRA for tracking and documentation.

Conducted various types of testing, including Functional, Integration, System, Cross-Browser, End-to-End, and UAT.

Created and maintained test cases for multiple government benefits programs like TANF, SNAP, CHIP, Medicaid, WVS, CS, and CW, supporting different scenarios and benefits for users.

Performed eligibility and work verification for applicants, determining approval or denial based on specific criteria.

Executed manual test cases using JAMA, focusing on FDA rules and IES code of conduct standards, and documented results.

Logged defects and Change Control Requests in JIRA and tracked the bug resolution cycle.

Conducted regression testing after defect fixes to ensure no new issues were introduced.

Developed and maintained Requirement Traceability Matrix (RTM/RVTM) to ensure test coverage and compliance with business requirements.

Coordinated with functional teams, business analysts, and developers to resolve issues and ensure smooth workflow.

Supported deployment activities and played a key role in ensuring product quality and adherence to HIPAA regulations for privacy and security.

Reported project status to management, setting goals to meet project deadlines and maintain high-quality standards.

Environment: Microsoft Office, Java, Atlassian JIRA, JAMA, SQL Server, Putty, Informatica, ETL data warehouse, Business Objects, Business Intelligence, Windows XP/2003, UML, HTML, Internet Explorer, Mozilla Firefox.

System Validation & UAT Tester

Bristol-Myers Squibb, Plainsboro, NJ Apr 2014 – Oct 2014

Project: OPS Smart CMEH BP ID

At Bristol-Myers Squibb, I worked on project SMART and OPS SMART, focusing on validating various identifiers, including APLD, IMS-Claims, Rule 867, Medio, Nav-Cancer, EMR, and several others. This involved validating active BP IDs, BPA IDs, and other external IDs such as NPI, IMS number, Wk. number, AOA number, and AMA number for prescribers with a high degree of accuracy, using various validation techniques.

Responsibilities:

Created detailed test cases after reviewing project requirements and developed test data for both positive and negative testing scenarios, ensuring comprehensive coverage and compliance with the company's computer systems validation policies.

Executed functional, regression, UAT, integration, and system testing, using SQL Server to pull data for various test scenarios, ensuring accurate validation of rules and matching results.

Developed data sheets for different rules and converted them into text files for uploading onto a Secure File Transfer server. Converted these text files back into XLS format for validation and matching in CAT (Customer Administration Tool), MDM Data Director Application (Informatica), and SAP Business Objects.

Conducted manual testing using HP ALM Quality Center to ensure the system met user expectations and maintained operational quality and system integrity.

Validated scripts to ensure compliance with FDA rules and 21 CFR Part 203 and Part 11 regulations, ensuring system validation and adherence to SOPs.

Performed change control testing, updated testing documentation, and monitored change tickets for proper change management implementation.

Assisted in creating or modifying related documentation, providing infrastructure qualification for validating the application according to regulatory requirements.

Tracked and investigated defects, reported them in the defect management system, and ensured proper Requirement Traceability Matrix (RTM/RVTM) linkage.

Conducted stage-gate assessments, including all stages (Pre-Sale, Pre-Development, Pre-Client QA, Pre-Launch, Post-Launch) to ensure smooth transitions and minimize risks.

Collaborated with the Customer Data Operations team, IT, and QA to ensure a high-quality product was deployed, maintaining excellent documentation practices throughout the project.

Environment: Microsoft Office, MS Excel Macros, ETL data warehouse, Informatica, .NET, Java, HP ALM Quality Center 11.0, SQL Server, Windows XP/2003, UML, HTML, Internet Explorer, Mozilla Firefox.

Test Specialist

New York Life Insurance Co., Sleepy Hollow, NY Oct 2012 – Nov 2013

Project: PCS

At NYLC, one of the largest mutual life-insurance companies, I worked on the Agency Domain-PCS functionalities, focusing on agent portals, contacts, policies, investments, activities, marketing, and reports. My role required extensive experience with Oracle databases, IBM Rational Quality Management, and other tools like TOAD, FileZilla, JIRA, and SharePoint.

Responsibilities:

Developed test plans and cases based on business requirements and functional specifications.

Performed a wide range of testing, including Functional, GUI, Regression, System Integration, and Cross-browser testing.

Collaborated with offshore teams and coordinated testing efforts.

Conducted testing for various life insurance products, including Term, Permanent Whole, Variable, Equity Indexed, and Accidental Death.

Utilized Agile Scrum methodology throughout the Software Development Life Cycle (SDLC).

Created and executed manual test cases using Quality Center HP ALM, including positive and negative test cases.

Logged and tracked defects in Lotus Notes and QC ALM, ensuring prompt resolution and retesting.

Used TOAD to inspect and verify backend database tables, ensuring data integrity and accuracy.

Participated in daily scrum meetings and reported project status to team leads.

Documented all activities, preparing weekly reports for stakeholders.

Environment: MS Office, .NET, Java, IBM Rational, Quality Center HP ALM, Lotus 8.5, JIRA, SharePoint, Windows XP, Windows 2003, UML, HTML, Internet Explorer, Mozilla Firefox, Safari, Chrome

QA Analyst

UPS, Timonium, MD May 2012 – Aug 2012

Project: ECS

UPS is a leading parcel service with operations in the U.S. and internationally. My role was to ensure the quality of the ECS Admin IMS Shipping module, supporting UPS Express Saver Freight operations.

Responsibilities:

Followed waterfall methodology within the Software Development Life Cycle.

Analyzed business requirements and functional specifications to develop comprehensive test plans and test cases.

Conducted Functional, Regression, and System Integration testing.

Verified transformation rules and checked referential integrity.

Collaborated with other teams and business analysts to resolve issues and ensure smooth testing processes.

Logged defects and Change Control Requests in Quality Center 11.0.

Participated in team planning and daily scrum meetings to report project status and set goals.

Played a key role in deployment activities, maintaining high product quality.

Environment: MS Office, ETL Data Warehouse, .NET, Java, Quality Center 11.0, Oracle, Windows XP, Windows 2003, UML, HTML, Internet Explorer, Mozilla Firefox

QA Analyst

PharMerica, Rahway, NJ Jul 2007 – May 2012

PharMerica is a pharmacy management service company for hospitals and other institutional care settings. I contributed to the company's quality assurance efforts, focusing on system functionality and regulatory compliance.

Responsibilities:

Analyzed business requirements to develop test plans and test cases for various QA tasks.

Performed Functional, GUI, Regression, and System Integration testing for multiple applications.

Ensured compliance with HIPAA, JACHO, and other industry regulations.

Developed test cases for Med Pharmacy Claims to FACETS.

Coordinated with business analysts and developers to resolve technical issues.

Created and maintained test scenarios, executing them to ensure software quality.

Performed User Acceptance Testing, documenting processes, and training end-users.

Contributed to team planning and participated in daily scrum meetings, reporting project status and goals.

Environment: MS Office, .NET, Java, Allscripts, HP Quality Center ALM, Oracle, SQL Server, MySQL, VB.NET, Windows XP, Windows 2003, UML, HTML, Internet Explorer, Mozilla Firefox

Education

Associates Program for Health Information Technology (HIT) Technical/Software Support Staff - Essex County College

Bachelor’s Degree, 1985 Gujarat University

Technical Skills

QA Methodologies: Agile, Waterfall

QA Tools: TCAM, Quality Center, HP ALM, IBM RQM, QTP, TOAD, FileZilla, Atlassian JIRA & Confluence, JAMA, Dock Light, Tracker, Test Complete

Operating Systems: Microsoft Windows (Vista, XP, 2000, NT, 98)

Front-End Tools: MS Outlook, MS Office, SharePoint

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