Front Desk Support Specialist
Resume:
Alice A. Flores
Kyle, TX 78640
ad5u5m@r.postjobfree.com
April 20, 2023 to April 19, 2024
Concentra Urgent Care
My position was a Physical Therapy Support Specialist. I process Physical and occupational therapy referrals for worker’s comp patients. verify medical insurance benefits, help with patient care, medical front desk duties, scheduling, obtaining records, translating, deposits, and laundry.
Nov. 16, 2020 to March 22, 2023
Austin Family Mental Health
My job description included managing all office expenses, Provider credentialing, Insurance verification, Entering charges for the billing department, complete edits as needed, process patient refunds, Hiring and training staff, and front desk duties. I also completed medication prior authorizations and handled the medication management and refills. I also submitted staff payroll, bank deposits, and mail.
August 1, 2018 to October 2, 2020
Texas Institute of Interventional Pulmonary & Sleep LTD
I worked as a customer representative. I completed patient check in and check out, completed orders for radiology, sleep study exams, and Sleep devices, and completed all needed prior authorizations. I also trained patients with home sleep study set up, completing in office Pulmonary Function testing, surgery scheduling, confirmed appointments and completed patient communications.
October 25, 2010 to July 5, 2018 Communicare Health Centers-Kyle, TX MedTech II
While employed with Communicare Health Center Kyle in I have worked and have been cross trained in all departments.
Pediatrics 10-25-2010 to 10/2011
Office supervisor at the Communicare San Marcos TX 10/2011 to 10/2014 OB/GYN from 10/2014 to 10/2016
Family Medicine 10/2016 to 10/2017
Behavioral Health and Family Medicine 10/2017 to 7/5/2018.
Education
June 20, 2008 Virginia College @ Austin - Austin, TX Major: Medical Assistant
Certified: 12/09/2008
May 30, 1994 Calhoun High School – Port Lavaca, TX High School Diploma
GPA: 3.75
Training
CPR Trained: Issued 7/22/2023 Renew by 7/22/2025
Language Skills: English & Spanish – Excellent (Read, Write, and Speak) References: Available upon request
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