Customer Service Store Associate

LEILA TAITT

** ***** *****, ***** **********, New Jersey 07080, 908-***-****, ***********@*****.***

PROFESSIONAL SUMMARY

Friendly and upbeat Store Associate with good customer service skills. Helps maximize store profits by running accurate drawers, upselling products, and resolving customers’ problems. Always looking for opportunities to help others.

Talented student skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.

Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.

Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.

Willing to take on any task to support team and help business succeed. Offers strong teamwork and communicative abilities.

SKILLS

New teller training ● Inventory control ● Return processing

Team leadership ● Team collaboration ● Analytical thinking

Scheduling

EXPERIENCE

Store Associate July 2021 - December 2021

Marshall’s Watchung, New Jersey

Processed cash and credit transactions using POS system.

Handled customer complaints and resolved issues with tact to restore satisfaction.

Built personable rapport with customers by answering questions about products and services.

Stocked shelves and front-end displays to maintain merchandising standards.

Provided top-notch customer service, satisfying customers and generating repeat business.

Assisted customers with rainchecks, exchanges, and returns.

Processed and organized incoming shipments.

Explained membership and rewards programs and helped customers enroll.

Drove sales success by building displays

Verified sales prices and processed cash or credit payments to complete sales

Curbside worker April 2022 - August 2022

Applebee’s Piscataway, New Jersey

Processed cash and credit transactions.

Handled customer complaints and resolved issues with tact to restore satisfaction.

Provided top-notch customer service, satisfying customers and generating repeat business.

Verified IDs for the purchase of alcohol.

Delivered food to waiting cars.

Ran food to tables.

EDUCATION

High School Diploma September 2018 - June 2022

South Plainfield High School, South Plainfield, New Jersey

Member of the robotics club

Member of the French club

Member of the French honors society

Member of the orchestra

Elected Design Captain of the robotics club

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