Terri Packingham
**** *** ******, **** * Phone: 319-***-****
Marion, IA 52302 Email: ad5tzm@r.postjobfree.com
Objective
I would like a position that utilizes my skills in customer service and client care. Work Experience
Direct Service Provider, OPTIMAE, Cedar Rapids, IA 4/23-7/23
• Supervised residents with a variety of mental and physical challenges.
• Dispensed medications.
Pharmacy Technician, CVS, Marion, IA 6/20–6/22
• Logged prescriptions into pharmacy system.
• Assisted customers with dropping off and receiving prescriptions.
• Stocked shelves.
• Filled prescriptions.
Consumer Directed Attendant Care (CDAC), Waterloo, IA 5/18–4/19
• Provided in-home care for house-bound client.
• Aided with personal hygiene needs which included bathing, dressing and wound care.
• Coordinated and dispensed medications.
Direct Service Provider, The Arc of East Central Iowa, Cedar Rapids, IA 4/16–4/18
• Provided direct supervision and care to a variety of clients.
• Facilitated communication and documentation for the clients with their service team.
• Provided training in areas which included socialization, self-help, communication, self-care and leisure.
• Filled and monitored client medication.
Education
Certified Pharmacy Technician, Certificate Program, Hawkeye Community College, Waterloo, IA 12/19 Interpretation and Transliteration, Associate of Science, Kirkwood Community College, Cedar Rapids, IA 5/98 Work History
Aisles Online Assistant, Hy-Vee, Waterloo, IA 9/19–4/20
• Gathered items from online orders and prepared them for delivery.
• Delivered orders and collected payment.
Assistant Manager, Rue 21, Waterloo, IA 8/18–5/19
• Supervised other employees; responsible for opening and closing store.
• Traveled to other locations to provide support.
• Mastered floor moves and displaying merchandise; received and shipped merchandise.
• Top salesperson for fragrance.
Underwriter Support, Transamerica, Cedar Rapids, IA 9/14-4/18
• Reviewed medical records for life insurance applications.
• Worked with multiple agencies and medial offices to track down information. Assistant Manager, Things Remembered, Cedar Rapids, IA 2/14-7/14
• Opened and closed store; assisted customers.
• Created seasonal displays and provided engraving services. Field Support Representative I & II, Redbox, Eastern Iowa Region 11/08-2/13
• Stocked and maintained kiosks in Eastern Iowa with established route.
• Repaired 86 kiosks, driving 500-1500 miles per week.