Customer Service Mechanical Engineering

Aidan Willis

Benicia, CA 925-***-**** ad5tzi@r.postjobfree.com

EDUCATION: University of Nevada, Reno

Bachelor of Science, Mechanical Engineering (GPA 3.5) Expected Graduation: 05/18/26

TECHNICAL SKILLS: MIG Welding; Stick Welding; 3D modeling; SolidWorks; Soldering; Matlab; Microsoft Word; Manufacturing; Mathematics; Excel; Google Sheets PERSONAL SKILLS: Teamwork; Leadership; Critical Thinking; Attention to Detail; Communication; Customer Service; Organization; Writing

WORK EXPERIENCE:

06/23-07/23 Popcorn Maker - Kettlepop, Benicia, CA

● Promoted, sampled and sold popcorn within a KettlePop booth

● Cash management

05/21-08/22 Cashier Lead – Six Flags Discovery Kingdom, Vallejo, CA

● Ensured that team members utilized proper cash handling policies

● Kept all areas inside and outside of working area was clean for guests 12/20-02/21 Cashier – Round Table Pizza, Vallejo, CA

● Managed transactions with customers using cash registers

● Provided customer service and complaint resolutions PROJECTS: Balsa Wood Bridge

● Built a Balsa Wood bridge 18.5” in length, 6” in width, and 4” in height

● Analyzed one planar 2D truss

● Assumed there was 100 pounds acting on the bridge

● Showed a FBD for each joint

● Wrote and solved force summation equations in the X direction and Y direction for each joint.

Cardboard Furniture

● Group of 3-4 people

● Built a full sized coffee table that could hold books without falling

● Built a full sized couch that could support 4 people sitting on it LEADERSHIP EXPERIENCE:

In my role as a Galaxy Explorer at Chabot Space and Science Center, Oakland, CA, I was tasked with instructing coworkers, volunteers, and guests how to perform different demos that focused on space and science.

In my role as a Lead at Six Flags, Vallejo, CA, I was tasked with the responsibility of training new hires in how to properly handle customers, clean their assigned stations, and teach safety policies. Ensure that a proper level of inventory is maintained at each location assigned to me and that all team members are following correct cash handling procedures.

Contact this candidate