Customer Service Data Entry
Resume:
ANNETTE E. BROWN
**** *. *** ******, ***********, IN 47404
Email: ad5tyj@r.postjobfree.com
PROFESSIONAL OBJECTIVES & SKILLS SET
I am seeking a position with a company where I can utilize my education and life experience to further achieve the company’s objectives. A preferred position would be one that helps others in their lives.
Skill set includes proven relationship-builder with unsurpassed interpersonal communication, customer service skills, work independently, initiator, and pays strong attention to details. An exceptional listener who effectively conveys information verbally, with strong empathetic thinking always.
Skill Highlights
• Word, Power Point, Excel, Outlook, Accounting programs (Quicken & Intuit), Online research
• Credit card and membership sales
• Excellent customer relation skills
• Business administration skills; HR, payroll, multi-line phone, and scheduling of appointments
Alphabetical/numerical touchscreen mastery with data entry.
Accomplishments:
Administrator of the social media pages for 2nd Baptist Church, Bloomington, Indiana.
Professional Experience:
*Call Net Call Center, W 3rd St., Bloomington, IN 5/2023 – Present
Customer Service Specialist: Inbound calls from a variety of businesses/clients for services they offer. Working for several healthcare facilities, scheduling, taking medication orders, relaying surgical information across the spectrum. Inbound calls for utility companies during outages; information taken. Calls for attorneys across the state of Indiana in addition to multi state HUD housing complexes.
*Sam's Club, W. Hwy. 45, Bloomington, IN 8/2019 – 2/2023
Member Specialist: Cashiering, stocking, membership sales, credit card & store upgrade promotions, assisting members with all their needs, loss prevention, environmental maintenance, returns, phones.
*Village Pantry, Inc., 10th & Union, Bloomington, IN 06/2016 - 3/2019
Assistant Manager: cashiering, data entry, ordering, inventory, vendor check ins, interviews, cleaning, bank deposits.
Contact: James Moran @ 812–360-7635 previously manager
*Murphy Oil U.S.A. Corporation, W. Hwy. 45, Bloomington, IN 01/2015 – 03/2016
Cashiering - part time basis; cashiering as well as managing customer purchase issues/complaints.
Education and Training
Bloomington High School South – Graduated 1/1978 with honors 3.5 GPA
House of James February 1987 - October 1987
Operators Licensure in Cosmetology, Bloomington, Indiana
Virginia College Online March 2011 – March 2013 3.3 GPA
Bachelor of Science; Healthcare Administration, Birmingham, Alabama
Virginia College Online March 2009 – March 2011 3.5 GPA
Associates of Business Administration, Birmingham, Alabama
Associates of Medical Billing & Coding, Birmingham, Alabama
REFERENCES:
Kelsey Surber, former supervisor @ Sam’s Club
Contact information: ad5tyj@r.postjobfree.com or 812-***-****
Jared Thieling, former supervisor @ Sam’s Club
Contact information: 574-***-**** or 812-***-****
Contact this candidate