Customer Service Administrative Assistant
Resume:
Rene Wilkins
Garland, TX *****
ad5tq1@r.postjobfree.com
Work Experience
Administrative Assistant
Citizen Home Solutions - Dallas, TX
May 2023 to March 2024
Utility Concierge Service
Researched and compared rates of utility providers Setup and connected tenants with the utilities needed for their new home Customer Service - communicated with tenants to ensure that all of the services they required were completely setup by their move in date
Data Entry - Collected required information from each client in order to setup each of their utility services Teacher
Primrose Schools - Richardson, TX
June 2022 to March 2023
Teacher
Teacher
Primrose Schools - Rockwall, TX
May 2021 to July 2021
Teacher
Inside Sales Assistant
Synetra - Dallas, TX
January 2008 to December 2016
• I worked in the reseller industry for over 20 yrs. It was a very high demand customer service position. I was able to work remotely for 13 yrs so I have a lot of experience with multitasking and maintaining the high level of customer service needed while limiting distractions in order to get the job done. Inside Sales Associate
Computer Tech - Dallas, TX
January 2000 to December 2008
• I worked in the reseller industry for over 20 yrs. It was a very high demand customer service position. I was able to work remotely for 13 yrs so I have a lot of experience with multitasking and maintaining the high level of customer service needed while limiting distractions in order to get the job done. Education
High school diploma
Skills
• Inside Sales
• Order Entry
• Account Management
• Purchasing
• Salesforce
• Teaching
• Pricing
• Negotiation
• Administrative Experience
• CRM Software
• Phone etiquette
• Communication skills
• Inside sales
• QuickBooks
• Clerical experience
• Word processing
• Executive administrative support
• Microsoft Outlook Calendar
• Google Suite
• Sales
• English
Certifications and Licenses
CPR Certification
Driver's License
Assessments
Filing & organization — Proficient
May 2023
Arranging and managing information or materials using a set of rules Full results: Proficient
Data entry: Attention to detail — Proficient
May 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Administrative assistant/receptionist — Proficient May 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
May 2023
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
May 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
June 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate