Customer Service Machine Operator
Resume:
Brittany Roundtree
Greenwood, SC *****
ad5tp0@r.postjobfree.com
• Over 10 years of experience in Customer Service, Quality Inspections,Assembly, packing,and Manufacturing environments.
• Package the pictures in the correct boxes as scanned them in the computer system.
• Responsible for machine operator, keeping the parts on the machine while the machine rotates on opposite sides as I put the correct parts in the slots to make the parts that were needed, reading blue prints.
• answering customer calls, listening to their concerns and solving problems.
• Handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need.
• Excellent communication and problem-solving skills
• Multi-tasking abilities
• Patience when handling tough cases.
Work Experience
Digital Press Operator/ Packer/Shipper
FujiFilm - Greenwood, SC
June 2022 to April 2024
· Working on machine to set up placement for the making of books;
· Ship out all work that have printed off; cut pictures, notebooks, notepads, calendars and etc. on cutting machine using rulers, tape measures and more.
Cashier/ Customer Service
Shell Gas Station - Greenwood, SC
January 2020 to February 2022
· Handled cash, debit transactions, house accounts, mopping, sweeping.
· Counting lottery, emptying trash, counting drawer end of shift and beginning, etc. Inspector/ Packer
Sterilite - Clinton, SC
February 2017 to October 2020
· Inspected plastic parts, putting different parts together, making boxes, checking for defects and malfunctions, putting labels on products.
· Pulled and stacks product based on daily orders
· Meets specifics of customer orders in a timely manner.
· Kept products separated, organized, and in good rotation. Cashier/ Truck Freight Unloader
Kohls - Greenwood, SC
July 2015 to February 2018
· Worked at cash register taking different payments such as cash, check, and credit, debit
· Kept the cash in my draw as a minimum to 50 and unloading the truck when the shipments have come. CSR - Customer Service Representative
sykes enterprise - Greenwood, SC
January 2009 to March 2012
• Responsible for the customers with whatever they needed help with.
• Excellent customer service skills, honesty, and being very polite to everyone.
• Navigation Skills, being able to input data or research information while on the phone with the caller, able to talk and type(multitask).
• managing incoming calls and customer service inquiries.
• generating sales leads that develop into new customers and identifying and assessing customer needs to achieve satisfaction.
Education
High School Diploma
Greenwood High School
August 2007 to June 2009
Skills
• Scanning Different Types of Barcodes (6 years)
• Machining, Inspection (6 years)
• Typing
• CSR
• Customer Care, Call Center
• Customer Service (6 years)
• Customer Support
• Materials Handling, Manufacturing
• Packaging
• Warehouse Experience
• Order Picker
• Freight Experience
• Quality Inspection
• Microsoft Word
• Order Picking
• Assembly
• Quality Control
• Order picker
• Communication skills
• Organizational skills
• Continuous improvement
• Lean
• Quality control
• Microsoft Office
• English
Assessments
Administrative assistant/receptionist — Proficient February 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer service — Proficient
March 2023
Identifying and resolving common customer issues
Full results: Proficient
Warehouse safety — Proficient
February 2023
Using safe practices in a warehouse setting
Full results: Proficient
Work style: Reliability — Proficient
February 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Written communication — Proficient
March 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Manufacturing fit — Proficient
April 2023
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Customer focus & orientation — Proficient
March 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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