SIZAKELE LUCRICIA SKOSANA
EXECUTIVE SUMMARY
Highly motivated and goal-oriented professional with a proven record of accomplishment in various retail roles. Possessing strong leadership and training skills, I have excelled as a Training Manager at Tekkie Town Store and have successfully cross-trained as a Consultant at Identity Store. As a Merchandiser at Truworths Store, I demonstrated exceptional organizational and multitasking abilities. WORK EXPERIENCE
Training Manager
Tekkie Town Store
April 2023 – Present
- Met turnover and budget targets by maintaining responsibility over finances
- Ensured Store Administration aligned with Standard Operating Procedures
- Maintained stock losses below benchmark levels
- Implemented promotions and visual merchandising effectively to meet store standards Cross-Trained Consultant
Identity Store
April 2022 – April 2023
- Handle various customer service roles, including sales, inquiries, and issue resolution.
- Assist in training new team members on company policies and procedures.
- Collaborate with colleagues to ensure smooth operations and exceptional customer experiences.
- Exceed sales targets consistently.
Merchandiser
Truworths Store
November 2017 – May 2022
- Maintain visual presentation and merchandising standards.
- Conduct regular inventory checks and manage stock levels.
- Provide exceptional customer service and assist with inquiries and purchases.
- Create appealing visual displays to promote new collections and sales. CONTACT INFO
2029 Section H
Ekangala 1021
www.sizakelembalenhle@gmail
.com
LANGUAGE
English
IsiZulu
SKILLS
- Excellent leadership and training
abilities, proven by successfully
managing and mentoring a team as
a Training Manager.
- Strong organizational and
multitasking skills, honed during
my time as a Merchandiser, where
I efficiently managed tasks and
met deadlines.
- Proficient in Microsoft Office
Suite, including Word, Excel, and
PowerPoint.
- Outstanding verbal and written
communication skills,
demonstrated through effective
customer service and
communication with colleagues.
- Strong problem-solving and
critical-thinking abilities, exhibited
when dealing with customer
inquiries and finding solutions.
- Exceptional attention to detail,
ensuring accuracy in tasks and
completion of duties at all times.
- Highly adaptable and flexible,
able to thrive in fast-paced and
dynamic work environments.
EDUCATIONAL BACKGROUND
National Senior Certificate
Ekangala Secondary School
2016
Relevant Coursework:
Mathematics, Physical Science, Life Science, Geography, English FAL, IsiZulu HL & Life Orientation
PERSONAL DETAILS
REFERENCES
Date of Birth
22 October 1998
Gender
Female
Health
Excellent
Nationality
South African
Freddie Maubane, Store Manager at Truworths Ltd
Lebogang Manyaka, Store Manager at Identity Store
OBJECTIVE
To secure a position within your organization where I can utilize my skills and knowledge to contribute to the success of the company, while continuously growing and developing in my own professional journey.