Londae Copeland
To obtain a position in an industrial environment in which I can utilize my 6+ years of experience in shipping and receiving, managing, inventory, and material handling in a warehouse department.
SKILLS
Forklift Operator
Warehouse Operations
Manufacturing
Shipping and Receiving
Microsoft Office Suite
Conflict resolution
Organizational Skills
Interpersonal Communication Skills
Order processing
EXPERIENCE
Cook, Buffalo Wild Wings – Rochester Hills, MI
April 2023 – Present
Cooked menu items to order, ensuring quality and consistency
Maintained clean workstation, following food safety standards
Collaborated with team for efficient kitchen operations
Managed inventory and restocked supplies
Handled high-volume service efficiently
Owner/Operator, L&D Landscaping – Muskegon, MI
December 2018 – December 2023 (Relocated)
Managed all aspects of landscaping and snow removal operations.
Built and maintained strong client relationships through excellent service.
Oversaw budgeting, invoicing, and financial management.
Implemented efficient scheduling and workflow processes.
Maintained and selected operational equipment.
Warehouse Associate, New Life Transport Center - Byron Center, MI
May 2017- November 2018
Hilo Driver
Pull Orders
Loading and unloading packages
Customer pickups
Organizing carrier pickups
Material Handler/Runner, Pearson Food - Grand Rapids, MI
June 2015– September 2015 (Relocated)
Providing and maintaining stock for team members in a timely manner.
Processing and/or Packaging of produce items into retail/wholesale packaging configuration.
Observe proper GMP’s and SOP’s to ensure high quality product.
Adhere to pace setting expectations to achieve maximum efficiency of production in a line set formation.
Maintain a clean working environment during course of assigned shift.
Observe safe working conditions to minimize injuries and worker’s compensation issues.
Warehouse Manager, American Freight - Grand Rapids, MI
October 2010– February 2014
Shipping and receiving, maintaining inventory and organizing.
Boost company sales through exceptional customer service, selling skills, and team building.
Increase your knowledge of our products, competitor’s products, current advertising, and marketing initiatives.
Ensure customers are advised of our exciting product lines.
Properly manage inventory and customer orders
Customer Support Representative, Tele performance US - Grand Rapids, MI
October 2014 - February 2016
Provided third-party service to Customers on any cellular needs they had.
Input Orders
Tracked Orders
Answered incoming calls
Assist customers with internet usage
Managed multiple phone line system
Payment transactions
Activation of new lines
Maintain Customer Relations
Introduced new products