Data Entry Customer Service
Resume:
Timothy Williams
Reliable Team Player
Las Vegas, NV 89142
ad5tck@r.postjobfree.com
To obtain the ideal position in which I can utilize my education, efficient skills, and many years of experience.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative/ Trainer
Forever Blooming Enterprises Inc - Las Vegas, NV
July 2019 to September 2020
Providing outstanding customer customer for an online retailer. Taking payment, dispatch orders to local florist, problem solving, data entry, and trading new hires Account Manager
Trimed Reimbursment Solutions - Douglasville, GA
October 2012 to December 2018
Responsibilities
Customer service, processing medical claims, billing, EOB’s, posting payments, problem solving, probing, entering charges, claim follow ups, data entry, handling 150 accounts daily, billing, written and verbal communication, marketing and general office duties. Accomplishments
I accomplished perfect attendance for two quarters in a row. Skills Used
Time Management, customer service, data entry, skip tracing, collections, written and verbal communication, typing, and general office skills.
Night Processing Specialist
PDL Support - Overland Park, KS
April 2011 to September 2012
o Customer service, processing loans for retuning customers, problem solving, probing data entry, handling 125 calls daily, reactivating a minimum of 12 loans per day, written and verbal communication, and general office duties.
Administrative Assistant
F&S Management - Raytown, MO
August 2009 to March 2011
o Answering inbound calls, preparing invoices, making appointments, problem solving, data entry, trouble shooting, written and verbal communication, and general office duties Technical Support Tier II
WSI/H&R Block - Block, KS
January 2008 to July 2009
o Answering inbound calls and online chats of tax cut clients, customer service, problem solving, data entry, trouble shooting, written and verbal communication, and general office duties TeleInterviewerII
Hooper Holmes - Overland Park, KS
June 2006 to December 2007
Tele Interviewer II
o In/Outbound calling, customer service, completing telephone interviews of life insurance applicants, problem solving, written and verbal communication, and general office duties. Clerk
Internal Revenue Service - Kansas City, MO
February 2006 to May 2006
o Extracting and sorting mail, along with general office duties. Quality Assurance Supervisor
TC Telemarketing - Overland Park, KS
April 2004 to January 2006
o Reviewing calls and email, checking for professionalism and efficiency, In/Outbound calling, customer service, filing, data scrubbing, problem solving, written and verbal communication, updating phone and mailing list, scheduling, supervising five to ten employees, and administrative office duties. Education
Associate in Business Management and Marketing
Longview Community College - Summit, MO, US
August 2006 to May 2008
Skills
• Time Management
• Troubleshooting
• Customer Service
• Order Fulfillment
• Warehouse Experience
• Order Picking Experience
• Telemarketing
• Medical Billing
• 10 Key Data Entry
• Help Desk
• Computer Literacy
• Active Directory
• Floral Design
• Technical Support
• Project Management
• Microsoft Excel
• Microsoft Word
Additional Information
Skills
Customer service, data entry, bookkeeping, collections, marketing, clerical, in/outbound calling, filing, personal and office computer literate, 10-key by touch, problem solving, verbal and written communication, knowledge of all Microsoft office software, and general office duties.
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