Test Equipment Customer Relations
Resume:
Sep ****
J I M M I E D G U L L E T T
ad5tb9@r.postjobfree.com
FOWLERVILLE, MI 48836
PROFESSIONAL SUMMARY
Skilled field installation and repair professional with significant experience in telecommunications. Works effectively with customers to meet individual equipment needs and educate on proper use. Offers expert testing and troubleshooting abilities with strong background keeping systems running effectively.
Skilled team player with strong background in technical environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
SKILLS
Dig site assessment Vehicle management
Test equipment operation Regulatory compliance
Equipment installation Troubleshooting and resolution Service documentation Customer relations
Circuitry testing Wire pulling
Electrical troubleshooting Vehicle maintenance
Research Task prioritization
Multitasking Verbal communication
EXPERIENCE
Premises Technician, At&t, Oct 2008 - Current, lansing, MI Installed, maintained, and repaired overhead telecommunications equipment. Configured and maintained various types of digital, serial, and optical transport equipment for reliable performance.
Observed all local, state, federal, and industry-specific regulations to maintain compliance. Cleaned and maintained assigned vehicle and equipment in accordance with company policies.
Assessed digging areas to verify completion of staking and location functions prior to digging. Read and interpreted engineering plans and diagrams to guide workflow. Operated ladders, signal level meters, voltmeters, and test equipment, in alignment with safety practices.
Identified issues and performed troubleshooting related to telecommunication cables and wires. Completed or updated work orders, timesheets, and maintenance logs. Worked in wide range of environments to install and maintain equipment, including at top of poles and ladders and inside manholes and cable faults. Assembled and installed communication equipment line lines, switches, and network components to support telecommunication system.
Worked with technical service centers to coordinate solutions for complex installations and maintenance problems.
Educated customers about equipment use, controls, and maintenance for optimal benefits. Completed in-depth tests of circuits and components to identify and trace malfunctions. Ran wires between components and to outside cable systems, including connecting wires from telephone poles or underground cable accesses to complete home and business circuits. EDUCATION
High School Diploma
HOWELL HIGH - HOWEL, MI - Michigan
AT&T University, 2008 to present
Stanley College cyber security
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