Project Manager Client Relations

LATIF A. ABDUL-SALAM

Margate, FL *****

ad5tb7@r.postjobfree.com

PROFESSIONAL SUMMARY

Bringing 18 years of valuable expertise to forward company objectives. A focused Project Manager is adept at planning with experience in coordinating projects, programs, and improvements. Experienced in directing employees and keeping efficient production in accordance with quality standards. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training, and empowering the team to excel in performance.

SKILLS

Safety Protocols

Staff Training

Managing Subcontractors

Conflict Management

Project Estimation and Bidding

Project Planning

Residential Construction

Client Relations

Project Scope Analysis

WORK HISTORY

04/2021 to Current Project Manager

MasTec – Fort Lauderdale, FL

Planned, designed, and scheduled phases for large projects. Monitored project performance to identify areas of improvement and make adjustments.

Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Achieved project deadlines by coordinating with contractors to manage performance.

Led dedicated teams of telecom specialists/technicians in 24/7 operation, orchestrating rapid response strategies for critical outages, and ensuring uninterrupted service to major telecom company emergencies. Expertly managed outage projects with monthly invoicing volume of up to

$400,000, by demonstrating proficiency in financial tracking, reporting, and ensuring accurate billing to business partners while maintaining exceptional deadlines for miscellaneous lines of business.

01/2017 to Current P.I. Communications

Supervised 5 field crews to maximize quality and work efficiency. Coordinated materials to maintain steady flows and meet productivity objectives. Inspected work for compliance with applicable regulations and job specifications. Studied and interpreted blueprints to plan construction phases and team assignments.

Delivered reports to construction management to detail project updates and likely completion dates, noting delays and causes.

01/2015 to 01/2017 Spectrum Contractor Manager

Time Warner – Buffalo, NY

Performed up to 7 full cable installations along with construction wiring, coax, fiber, hardline, molding, underground, and lock boxes daily. Installed cable, voice, and data wiring for large residences in Upstate NY/ NJ, FL, and NC.

Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Streamlined and monitored quality programs to alleviate overdue compliance activities.

01/2013 to 01/2015 Telecom Technician

Cavo Communications – Miami, FL

Responded to 6-9 service requests during and after business hours daily. Coordinated installation of new users and relocations of existing users. Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.

Worked closely with network administrators and server engineers to deliver quality service.

01/2010 to 01/2013 Telecommunications Technician

VisionPro Communications – The Bronx, NY

Installed and configured new devices and system components. Managed and prioritized customer service requests to achieve prompt resolution. Performed quality assurance on systems to confirm optimal performance. Installed and repaired network cabling, hardware and software to maximize operational efficiency.

Conducted regular inspections of telecommunications systems to identify and repair any potential issues.

01/2006 to 01/2010 Technician/ Cablevision

Prince Telecom – New York, NY

Performed troubleshooting and diagnosis on malfunctioning equipment. Maintained quality assurance and customer satisfaction objectives. Inspected equipment to identify areas of wear or causes of malfunctions. Observed equipment operation to diagnose and troubleshoot reported issues. 01/2006 to 01/2007 Telecom Technician

AP Solutions – New York, NY

Specialized in wiring voice and data systems with fiber optics Installed wiring for entire buildings: residential and commercial for voice, data, television, and video surveillance.

Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.

Installed and configured new devices and system components. Provided training to customers to enhance use and understanding of network systems.

EDUCATION

Bachelor of Science: Business Management

Westchester Community College - Valhalla, NY

2003 High School Diploma

Mount St. Michael Academy - The Bronx, NY

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