Security Captain with customer service skills

Objective: To secure an armed security position using my 20 years of experience gained in the fields of security management or entry level law, which will allow me to display my leadership, team building, dependability, customer service, and professional skills.

Certifications

Red Cross CPR Instructor - Cert# 653998

Blood Borne Pathogens Instructor

Guard Card Permit - G6333515

Exposed Firearm Permit - FQ2632095

Pepper Spray Permit - 0392

Baton Permit - 153238

Federal Protective Services firearm training

7th Degree Dan- Shorin Ryu Karate

C.E.R.T (Community Emergency Response Team)

Classroom Training Instructor (T4T)

PC832 Post Certificate.

CCW Permit

Work History

May 2021 - Present

Captain Area Supervisor Paragon Systems Inc, U.S. Department of Homeland Federal Police Services

Support Project Manager in routine operations by assigning PSOs across Los Angeles coast

Screen and hire staff based on values and qualifications outlined by the company

Ensure all contractual requirements are met

Hold PSOs accountable to Personal Conduct and Contractual Agreement codes

Schedule PSO shifts with minimal overtime

Aug 2018 - May 2021

Lieutenant Assistant Area Supervisor Paragon Systems, Inc.

Supported captains in the daily operations by assisting in scheduling

Assisted in the minimization of overtime to fit company budget

Conducted investigations and post inspections as required

Ensured that all contractual requirements were met at assigned locations

Hold PSOs accountable to Personal Conduct and Contractual Agreement codes

Jan 2018 - Aug 2018

Armed Protective Security Officer (PSO) Paragon Systems, Inc.

Protected federally owned or leased facilities and operating personnel

Processed visitors by verifying identification

Ensured visitors were presented for appropriate personnel and package screening

Enforced property rules and regulations

Detected, deescalated, and reported criminal acts after delaying or detaining persons attempting to gain unauthorized access to property and/or personnel

Operated X-ray machines, magnetometers, and close circuit television (CCTV)

Sept 2015 - Mar 2017

Detention Intake Lieutenant Geo Group, U.S. Department of Homeland Security of ICE Immigration

Used Telestaff scheduling system to schedule over 28 officers that covered three shifts

Managed daily detainee intake/releases, classifications, and medical appointments

Ensured company compliance immigration regulations for intake/release and security operations

Ensured timely on-the-job training for staff

Supported staff, investigated, and reported in the event of any threat to security protocol

June 2015 - Sept 2015

Detention Shift Lieutenant Geo Group

Scheduled 16 posts to be covered by officers 2-3 weeks in advance

Developed and implemented procedures for custody, security, and treatment of detainees

Directed work orders, trained, and inspected work performed by detainees

Assigned and reviewed post orders to staff, ensuring all procedures were successfully executed

Prepared reports as assigned by upper management by maintaining daily logs when required

Jan 2014 - Jun 2015

Detention Captain Spectrum Security Services, Inc., U.S Department of Homeland Security of ICE Immigration

Maintained communication between both facilities in Adelanto, Ca., while managing 36 officers

Trained hiring staff

Scheduled detention officers to cover 3 daily shift rotations

Coordinated with upper management within ICE to carry out daily and special assignments

Trained staff routinely on all federal and local laws including: contractor, parole, and asylum laws

Operated EARM and EADM technology programs

Assessed, reviewed, and made recommendations regarding inmate parole and bond by offering thorough consideration of behavior

Organized logbooks for parole tracking to create informative packets for staff

Conducted interviews when serving a Notice to Appear

Oct 2012 - Jan 2014

Detention Lieutenant Spectrum Security Services Inc.

Assisted Immigration Customs and Enforcement Unit at the Adelanto West Facility, Adelanto, Ca., by scheduling and supervising the daily operations of 30 detention officers on post

Support the Trave/FOU special unit team in processing detainees into and out of facility operations in route to courthouse hearings and airport facilities

Conducted the cross training of officer firearm safety

Oct 2011 - Oct 2012

Detention Sergeant Spectrum Security Services Inc.

Assisted Immigration Customs and Enforcement Unit at Adelanto, Ca. by supervising a team of 7 officers and directing cohesive teamwork efforts

Trained officers for pat downs and handcuffing, firearm safety and transportation Firearm handling safety training

Managed compliance operations

Aug 2011 - Oct 2011

Detention Officer Spectrum Security Services Inc.

Assist Immigration Customs and Enforcement Unit at Mira Loma, Ca. with detainee processing

Assisted in pat downs and handcuffing

Assist with ICE hiring interviews

Sept 2003 - Jan 2019

Volunteer Security Officer Lancaster Baptist Church Lancaster, Ca.93535 661-***-****

Provided Protective Security to ensure the safety of the Pastor and pastoral staff

Surveilled and Controlled crowds with an average attendance of 1800 people

Routinely secured designated access routes and executed after hour protocol

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