Director Data Development

Alan Tou

********@*****.*** • 416-***-**** • Markham, ON

http://www.linkedin.com/in/alan-tou

SUMMARY

Technology executive with 20+ years of experience driving enterprise-wide digital transformation, data strategy, and innovation. Proven ability to shape and execute technology vision, build high-performing global teams, and deliver multi-million-dollar programs that achieve regulatory compliance and business growth. Expert in aligning technology with organizational goals, fostering cross-functional collaboration, and leading cloud, AI, and data governance initiatives at scale.

CORE COMPETENCIES

Strategic Technology Leadership • Executive -Level Presentation • Digital and Cloud Transformation • Enterprise Architecture & Data Governance • P&L and Financial Management • Risk & Regulatory Compliance • Change Management • Business Analysis • Technology Road-map • Vendor Management • Waterfall & Agile Methodologies • Quality Assurance EXPERIENCE

Scotiabank, Director Data Development

2022 - Present

Lead the development of AML data technology solutions with a focus on KYC and AML monitoring capabilities for US and Canadian operations, managing a team of 80+ full-time and contract staff. P&L of ~8MM.

• Designed strategic AML data models for Google Cloud migration to enhance scalability, analytics capabilities, and data governance.

• Partnered with Google on an AI model to assess viability in replacing rule base transaction monitoring systems for Tangerine Bank.

• Led vendor evaluations and POCs to accelerate cloud migration in converting on-premise AML ETL jobs to cloud-ready solutions.

• Collaborated with executives and cross-functional tech teams to drive and guide high-impact, enterprise-wide banking initiatives.

• Implemented detective, preventive, and quality controls across all LOBs, achieving 100% coverage of critical data elements.

• Developed enterprise solutions to meet regulatory compliance and examination requests from FRBNY and FINTRAC/OSFI regulators.

• Adopted robust development practices aligned with enterprise frameworks to streamline operations and minimize defects.

• Provided financial oversight to keep operational and project costs within budget, and contributed to business case development.

Scotiabank, Senior Manager API Development

2019 - 2022

Oversaw the development of enterprise APIs and micro-applications supporting KYC processes in building a new team of 25+ staff. P&L of

~5MM.

• Designed reusable AML APIs & Micro UIs deployed on Microsoft Azure, reducing technical debt and integration for 100+ applications.

• Developed ID verification, enabling over 60% of client onboardings on digital channels during the COVID-19 pandemic lock down.

• Partnered with model analytics and RPA teams to develop an NLP solution, automating 90% of wire alert closures.

• Presented solutions to Business stakeholders and Architecture Board, ensuring approved enterprise patterns and cost justification.

• Supported AML program in assisting with business cases creation and preparing cost estimates for project proposals.

• Recipient of Scotiabank Enterprise Technology individual award in 2019 for “Best of the Best”.

Scotiabank, Senior Manager Data Development

2017 - 2019

Managed data development initiatives within the AML Transformation Program and led a team size of 40+ full time and contract staff. P&L of ~4MM.

• Partnered with key stakeholders to define and execute a multi-year AML technology transformation, ensuring regulatory compliance.

• Delivered AML model for Customer Risk Rating, Transaction Monitoring, and Name Scanning to on-premise data lake and Oracle FSDM.

• Collaborated with global tech, reducing project timelines by 20% through Agile delivery, and implementing 1K+ IBM Datastage ETL jobs.

• Assisted AML Program in project ideation through cost analysis, project planning, and business case development.

• Recipient of Scotiabank Enterprise Technology individual award in 2017 and 2018 for “Best of the Best.”

Capital One Canada, Manager Software Engineering

2015 – 2017

Led a team of 15 developers in creating Canada flagship digital mobile banking applications on Android and iOS platform.

• Launched a new iOS/Android wallet app and backend orchestration layer on AWS in under 6 months, serving 500K+ Canada customers.

• Integrated Credit Keeper feature into the mobile wallet app, letting users track credit scores and increasing engagement by ~10%.

• Partnered with the product design team and labs to continuously create and test customer centric features in the mobile digital solutions.

• Increased Software Studio visibility through campus recruiting across Canada and local tech talks, leading to new hires.

• Participated in company wide hackathons leading to Canada Team Awards in 2016 and US Card Tech Xcellence in 2015.

Canada Broadcasting Corporation, Application Project Leader

2008 - 2015

Managed a portfolio of ~30 shared services of media applications with a team of 6 developers. Ensured delivery of small to large-scale technology initiatives on time and on budget with funding up to $1MM per year.

• Managed a large portfolio of applications, ensuring delivery of technology initiatives and special events on time and on budget.

• Created detailed project plans, estimates, schedules, forecasts, SOWs, and managed vendor contracts for yearly renewals.

• Reduced the software development lifecycle delivery time by 30% through streamlined workflows and agile tooling.

eLoyalty Corporation, Technology Consultant

2006 - 2008

Supported project deliveries with hands-on roles in development, project lead, business system analysis, and quality assurance.

• Participated in the development of an HR employee rewards J2EE web application, enhancing employee engagement and satisfaction.

• Automated the creation of finance reports using Excel and Cognos, reducing manual reconciliation by 60% and improving data accuracy.

• Led JAD sessions to resolve defects in postpaid and prepaid customer services, reducing issue resolution time by ~20%.

Motorola Software Group, Software Designer/Team Lead 2004 - 2006

Led software projects in a team of 5 to develop applications and provide 24/7 global support.

• Provided 24/7 global support, ensuring continuous system availability and reliability on the DOORS requirement management tools.

• Designed a J2EE Asset Management System to manage enterprise licenses and improve asset tracking efficiency by ~30%.

• Created CMM/CMMI Level 5 compliant software documentation and artifacts, enhancing project health and quality monitoring.

EDUCATION, LICENSES & CERTIFICATIONS

McMaster University

B.Sc. Honours Computer Science - 2003

Certified Professional Scrum Master (PSM)

Scrum.Org - 2012

Certified Project Management Professional (PMP)

Project Management Institute – 2008

REFERENCES

Available upon request

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