Customer service, data entry, management
Resume:
Jaci Jordan
Pekin, IL *****
****.*******@*****.***
OBJECTIVE
●Full-time employment
EDUCATION
●High School Diploma 2017-2021
Illini Bluffs High School Glasford, IL
GPA 3.35
Graduation Date May 2021
EXPERIENCE
Freedom Oil Creve Coeur, Illinois
Cashier November 2023-Present
●Ring up and check out customers.
●Count cigarettes and lottery sales.
●Keep the store in a clean state to ensure cleanliness.
●Stock the walk in cooler products.
●Paperwork at the end of each shift with counts and deposits.
Carle Health - Pekin Hospital Pekin, Illinois
Patient Access Representative March2023-October 2023
●Engage with patients in order to obtain and input accurate demographic and insurance information.
●Demonstrate professional patient care and understanding of patient needs.
●Check in and assess all patients' needs when presenting into the Emergency Department.
●Receive and transfer phone calls into the Emergency Room.
●Assure patients of their rights and responsibilities and obtain signatures to assure that patients have all of the information that they need.
●Assist patients to their appointments as needed.
●Work with team members, nurses, and doctors to make sure all patients are being taken care of quickly and accurately.
Excalibur Seasoning Pekin, Illinois
Packager April. 2022 - March 2023
●Achieve proper disinfection/sterilization with machines, supplies, equipment, and tools using the SSOP (Sanitary Standard Operating Procedures) system.
●Maintain an efficient and consistent work pace to ensure quickest arrival for customers.
●Observe and tend to a hopper system to maintain adequate packaging of seasonings.
●Weigh ingredients and check specifications to complete accurate orders.
●Maintain accurate weight levels and number of seasoning packages according to order.
●Adhere to safety protocols to minimize accidents and avoid workplace mishaps.
●Complete manual and machine assisted filling and packaging of orders.
Taco Bell Bloomington/Pekin, Illinois
Assistant General Manager/Front Line Employee Jan. 2019 April. 2022
●Educate new crew members on their responsibilities and roles in the workplace.
●Manage supply inventory.
●Produce daily payroll records.
●Maintain a daily record of transactions and generate reports accordingly.
●Assisted with recruitment and training of new staff.
●Improve and maintain performance management goals annually.
●Addressed customer inquiries and resolved complaints.
●Delivered excellent customer service by greeting and assisting customers.
●Presented and reviewed employee evaluations.
PROFESSIONAL REFERENCES
●Tasha Jordan
Manager
Freedom Oil
1023 N Main St. Creve Coeur, IL 61610
(309)
●Nicole Virgilito
Packaging Supervisor
Excalibur Seasoning
1800 Riverway Dr. Pekin, IL 61554
PERSONAL REFERENCES
●Kelli Severns
Patient Access Registration
●Shawna Major
Registered Dental Hygienist
●Rayanna Laws
LPN
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