Customer Service,Crew Leader
Resume:
Natalie J. Roberts
ad5sw8@r.postjobfree.com
Lake Worth, FL 33463
Willing to relocate to West Palm Beach, FL, Greenacres, FL, or Boynton Beach, FL WORK EXPERIENCE:
Crew Leader
Sonic Drive-In - Boynton Beach, FL
December 2021 to December 2023
● Oversee & coordinate activities of staff to ensure efficient & quality service.
● Train & mentor new staff members.
● Monitor the cleanliness & sanitation of the store
● Assisted with inventory.
● Handled customer inquiries, complaints & feedback. I had to leave my position at Sonic to move and take care of my elderly father with Alzheimer's
&
Parkinson's.
We are all settled now & eager to return to work.
Cashier/Customer Service
Winn-Dixie - Palm Beach Gardens, FL
January 2018 to May 2021
● Built relationships with customers to encourage repeat business.
● Operated cash register for cash, checks, credit cards, WIC & EBT transactions using a POS system.
● Worked flexible schedule and extra shifts as required to meet business needs. Bookkeeper/Payroll
Harold Lightman MBA - Palm Beach Gardens, FL
January 1998 to December 2006
● Keyed in checks & reconciled business checking, savings, Money Market & IRA accounts.
● Completed payroll for in house & client’s employees as needed.
● Prepared quarterly payroll tax coupons, prepared 1099's & W2's for year end.
● Constant contact with clients, such as problem-solving, personable & excellent customer service.
● Handled all office shipping needs.
● Ordered office supplies and all general office duties. I left the Accounting /Bookkeeping business in December 2006 when my son was born. I was lucky enough to be a stay-at-home Mom. I returned to work in 2018. EDUCATION:
Certificate in Communications & Speech
Connecticut school of broadcasting - North Palm Beach, FL August 1995 to June 1997
Certificate in Accounting I & II
North Technical Education Center - Riviera Beach, FL September 1993 to May 1995
High School Diploma
Palm Beach Gardens High School - Palm Beach Gardens, FL September 1989 to June 1992
ACHIEVEMENTS:
● Maintained a 4.0 GPA throughout my education.
● Graduated in the top 2% of my classes.
● Won a prestigious internship at Clear Channel, WJNO 1290AM News Radio, on-air & writing news copy.
● Junior & senior year student body president.
● CPR Certified
● Florida drivers license-safe driver
SKILS:
● Teamwork & collaboration
● Flexible scheduling
● Proper phone etiquette
● Bookkeeping with accounting knowledge
● Hardworking & fast learner
● Multitasking and organizational skills
● Friendly and enthusiastic
● Mentoring
● Payroll
● Crew Leader/Management
● Outstanding customer support/ relations
Contact this candidate