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Customer Service Project Management

Location:
Charlotte, NC
Posted:
May 18, 2024

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Resume:

Leslie B.Agro

*** ******** ** *********** ** **483

843-***-****

OBJECTIVE

To obtain permanent employment with a chance of growth and advancement with a company utilizing my supervisory and scheduling skills in conjunction with my electrical expertise and training ability to prepare and advance younger or new personnel in the field. And to use that knowledge to properly advance the newer people and place them in jobs to shine and be a benefit to our employer. Building on extensive experience in Google, Microsoft, Facebook, and Tesla centers to expand my role and knowledge to strengthen my employers standing as a top tier company sought for our quality and integrity.

SUMMARY OF QUALIFICATIONS

40 years of electrical and commercial/residential construction experience

27 years of direct personnel supervision up to 150 people

25 plus years of customer service and satisfaction on projects in

the private sector as well as state and federal projects in excess of

$50 million dollars.

25 plus years of project management including staffing, estimating, and purchasing

25 plus years of safety and HAZMAT training and certifications including CPR

30 plus years of material handling experience on powered

equipment

30 plus years of retail customer service and satisfaction

WORK EXPERIENCE

03/23 to present

IES Residential

Superintendant

Responsible for all aspects of high end apartment construction

06/22 to present

Titan Electric Ga

PM

Responsible for project management duties on the Charleston Waterfront Hotel

Responsible for project management duties for The Cape condos on Kiawah Island

2-20 to 06/22

IES Communications

General Supt

Responsible for up to 134 people on a GTN data center project

Responsible for material coordination for GTN and MNK in Moncks Corner SC

Responsible for BIM coordination with field engineers

Responsible for safety coordination with safety professional

Responsible for production and daily coordination with field and report to office

Member of site quality control team via Holder Construction

Advisor for site and job development at Tesla in Austin TX precon.

Responsible for recouping some losses on various projects not meeting expectations

Training supervisor for data and electrical personnel locally

Redesigned cable tray layout at MNK to reflect upgrades and changes

11-19 to 2-20

Shoreline Power Services

Project coordinator/ manager

Responsible for day to day operations on several projects and service issues

Responsible for job site coordination

Responsible for office to vendor coordination

Responsible for employee recruitment and pay rates

Responsible for quality control in all company jobs outside of Michigan

12-18 to 11-19

Watson Electrical

Foreman/ Superintendent

Coordination of people and material for large scale commercial projects

MNK guard shacks and process control

MNK BIM coordination

MNK street light layout

4-18 to 12-18

Electric Supply plc

Superintendent

Electrical coordination and performance at Google in support of VisionTech fiber optics

MNK supervised changes to server stack power drops in all buildings

Designed cable tray and supervised installation in all buildings.

1-17 to 4-18

Power Design Inc

Mechanic/Site work Foreman

Direction and execution of all site work for an apartment complex.

Material ordering and handling. Equipment operation. Personnel tracking and supervision.

8-16 to 1-17

Fast Money Pawn

Broker

Gun Manager

4-16 to 8-16

Gregory Electric

Superintendent

Scheduling of daily tasks.

Job design

Job manpower

Ordering and take off of material

Transformer station in

9-15 to 4-16

Elite Electrical inc.

Foreman/Superintendent

Scheduling of daily tasks and goals for myself and up to 5 additional personnel

Installation of electrical systems in various size commercial projets

Reponsible directly to the owner for all projects

Training and qualification of employees

Safety direction on all projects

4-15 to 9-15

Carolina Power

Foreman

Hiring and discipline of all employees on Bishop Gadsden project

Repair of electrical systems done incorrectly

Safety training and inspections

All ordering of materials

All scheduling of sub contractors

Training of employees

Attendance of planning meetings with General Contractor

Preparation of daily paperwork

1-14 to 9-15

Cleveland Electric

MNK(Google)project

Foreman

Scheduling of daily work load in my crew

Installation of electrical system in a 60 megawatt building

Supervision of employees

Inspection for Google of our own work

Safety of my people

Training of my people

11-2013 to present

Elite Electrical inc.

Foreman/Superintendent

Scheduling of daily goals and tasks on numerous projects

Supervision of personnel to maintain the projects budgets and timelines

Ordering, estimating, and coordination of material

Responsible directly to the owner for training, safety, cost control

timeline, and correct completion of projects

Notable projects

Skyzone

Grand Forest

RBC wealth

Alex and Ani

Sangaree EMS/fire generator

2-2013 to 11-2013

Electrical Design and Construction

Superintendent

Scheduling of daily goals and tasks on numerous projects

Supervision of personnel to maintain the projects budgets and timelines

Ordering, estimating, and coordination of material

Responsible to the owner for training, timeline, and correct successful completion

of projects

Notable projects

Rivers Ave. Goodwill

FNBSC Holly Hill

12-2009 to 2-2013

Watson Electrical Construction

Foreman

Scheduling of daily goals and tasks on numerous projects

Supervision of personnel to maintain the projects budgets and timelines

Ordering, estimating, and coordination of material

Responsible to the Field manager for safety and training

Notable projects

Boeing

Mess hall Parris Island

Barracks Parris Island

Bosch addition

Trident Tech addition

East Cooper hospital renovation

1991-2009

Residential and commercial construction

1986- 1991

US Navy Destroyers William V Pratt DDG-44 and Deyo DD-989

PROFESSIONAL QUALIFICATIONS

Journeyman electrician

OSHA 10 hr

CPR certified

HAZMAT certified

PERSONAL

Divorced

3 children

Coached football, baseball, and softball for over 20 years

Wired 2006 national innovative house of the year

Wired a Home Extreme Makeover with Ty Pennington



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