Team Member
Resume:
Faith Ross
** ******** *** ********, ** *****
*********@*****.***
EMPLOYMENT HISTORY
APR 2019 – NOV 2019
Front of House Team Member, Chick-fil-A, Stafford, VA
Managed high-volume customer interactions as a front of house cashier and drive-thru window attendant
Exhibited collaborative teamwork in a fast-paced environment
Maintained a clean dining area, ensuring a pleasant dining experience for customers
Resolved customer complaints efficiently, enhancing customer satisfaction
Fostered a collaborative environment, aiding team members in meeting service goals
MAR 2020 – AUG 2023
Executive Assistant, Virginia Water Gardens, Fredericksburg, VA
Managed office operations in a collaborative environment
Handled high-volume data entry tasks with precision
Developed and executed business proposals
Coordinated client appointments effectively
Promoted from Retail Store Team Member, where responsibilities included customer assistance, inventory, shelf stocking, and maintaining store cleanliness
PROFESSIONAL SUMMARY
Executive Assistant with over three years of experiences at Virginia Water Gardens, adept in managing office operations and handling client proposals and appointments. Previously a Front of House Teams Member at Chick-fil-A, demonstrating excellent customer service and teamwork, enhancing customer satisfaction and dining experiences. Possesses key skills in time management, adaptability, and critical thinking, ready to leverage these abilities in a dynamic new role.
EDUCATION
AUG 2020 – MAY 2024
Bachelor of Science in Zoology, Liberty University
SKILLS
Attention to detail
Customer Service
Critical Thinking
Time Management
Problem Solving
Teamwork
Adaptability
Multitasking
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