Quality Assurance Customer Support
Resume:
MIKLOS TOTH
************@*****.***
Minneapolis, Minnesota 55427
SUMMARY
Certified Master Optician – Master Optician, Szasz Ferenc, Budapest, Hungary Business Management – Marketing and Accounting, Vas Ferenc Optical Science, Budapest, Hungary Refraction Optician - Optometrist License, Szasz Ferenc Optical University, Budapest, Hungary CERTIFICATIONS
/AFFILIATIONS
ABO Certified Optician – American Board of Opticians
Licensed Optician – Ohio Optician Board
Fellow Member – National Academy of Opticians
Quality Award Examiner – Oklahoma Quality Award Foundation
Lean Six Sigma Certified – Oklahoma Training Academy
Quality Fitting & Adjusting
SOS Vision Screening
Lean Manufacturing
Situational Leadership
Schneider Advanced Training
Certified Service Technician – Master and Smart Generator CCP102 & 1O3
MEI Advance Process & Maintenance for Bi-Sphere and Mono-Sphere Edgers EDUCATION
As an experienced professional, I possess a strong background in overseeing production processes and ensuring efficient operations within the optical manufacturing industry. With over 30 years of experience, I have a proven track record of driving process improvements, reducing costs, and increasing productivity. My expertise includes managing all aspects of the production process, including quality control, inventory management, and staff supervision. I am skilled in utilizing data analysis and problem-solving techniques to identify areas of improvement and implement effective solutions to optimize operations. linkedIn.com/in/miklos-toth-a367961a
Ultra-Optics (Walman Optical)
Customer Support, Machinery Design Engineering, Field Service Engineer Department’s Manager
04/21/2022- Present
Oversee all manufacturing and service operations, including purchasing, materials management, maintenance, tooling, manufacturing engineering, production scheduling, planning, quality assurance, and customer service.
Provide leadership consulting to obtain optimum efficiency and safety of operations.
Ensure alignment with the Supply Chain function to ensure parts, supplies, and materials are available, optimal, high quality, and procured at the lowest overall cost.
Coordinate and support quality assurance and engineering initiatives and programs.
Develop operating procedures to maintain and improve the high production quality to achieve and maintain a market-leading position.
Actively participate and engage in continuous improvement processes.
Manage Ultra Optics Backside Spin Coating Manufacturing Field service and customer support. Allina Health
Licensed Dispensing Optician Floater- Trainer
04/21/2021-04/23/2022
Responsible for identifying critical areas that will help our Sales Development Representatives (SDRs) and Opticians improve our systems.
EXPERIENCE
Oversaw the creation of SOPs and training programs that will enhance their skill sets.
Provided coverage for 14 clinics and hospitals in Minnesota on an alternate basis. ABB Optical Group Alameda, CA
Managing Director Contact Lens Manufacturing
04/2018 – 04/2021
Participated in formulating and establishing organizational policies and operating procedures for the company, manage and own it with total authority.
Developed and implemented product assurance programs to prevent and eliminate defects in new and existing products through support staff and lower and higher echelon managers.
Wrote FDA quality procedures and training programs for all areas in the optical laboratory and structure and maintain a high level of quality system.
Analyzed business situations, production capabilities, manufacturing problems, economic trends, design and development of new products for consideration by other members of management team.
Cooperated with other top management personnel in formulating and establishing company policies, operating procedures, and goals.
Developed initial and subsequent modifications of product assurance program to delineate areas of responsibility, personnel requirements, and operational procedures within the program, according to company goals.
Reviewed technical publications, articles, and abstracts to stay abreast of technical developments in the industry.
Vision Ease, Ramsey, MN
Senior Global Technical Director
2015 to 2017
Conducted comprehensive analysis and review of all aspects of the business strategies, including production capabilities, new product development, manufacturing issues, and economic trends.
Collaborated with leadership personnel in developing and instituting standards for operating procedures and organization-wide policies.
Developed and generated operating standards along with a cohesive training regime across all areas of the optical laboratory.
Functioned as an instrumental member of equipment setup and capacity calculations for operation.
Served as a subject matter expert by continuously researching and reviewing technical publications, articles, abstracts, current trends, and developments within the industry.
Developed and instituted product assurance programs to eliminate defects in existing products.
Developed top-producing staff members and teams by employing hands-on leadership, comprehensive training, and continued mentorship.
Resolved any technical problems among departments with careful analysis and improvement of procedures. Carl Zeiss Vision, San Diego, CA, & Tijuana, MX (San Diego CA) Project Manager Process Engineer RX & Freeform Specialist 2006 to 2015
Commanded and supported employees in all aspects of daily production tasks.
Partnered with leadership personnel to designate standards of operating procedure and company policies.
Generated training materials and programs for all aspects of the optical laboratory.
Instituted and modified a product assurance program to elevate and achieve organization-wide production vision.
Liaised with various vendors and company representatives to source partners that meet all vendor quality standards across supply quality, and capacities.
Advanced job flow process by restructuring the production system.
Functioned as an industry expert by keeping abreast with current trends, research, technical improvements, and other relevant developments.
Production Manager - Costco International, San Diego, CA Production Manager - Aearo Safety Optical, Chickasha, IN, Plymouth, OK, & Toronto, Canada Production Supervisor - Cole Vision, Columbus, OH
General Manager Just Optika, Budapest, Hungary
General Manager - Lens Crafters, Columbus, OH
Production Manager - Essilor, Phoenix, AZ
ADDITIONAL
EXPERIENCE
LANGUAGES
Hungarian (Native)
English (Fluent)
SKILLS
Results Oriented
Team Building
Leadership
Time Management
Relationship Management
Operations Management
Strategic Business
Production Planning
Total Quality Management
Lean Manufacturing Six Sigma
Product Development
Optical Quality Manufacturing
Staff Development & Team Direction
ISO 9000 Environments
Innovative Solutions
Process & Procedure Improvement
Optical Retail
Sales
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