Customer Service Retail Sales
Resume:
Sheena Neal
Media Consultant
Chicago, IL *****
*********@*****.***
Work Experience
Instacart Shopper
Instacart - Chicago, IL
Present
• Grocery shopping
• Delivery
Call Center Representative
Enhanced Payment Systems - Chicago, IL
May 2022 to January 2024
• Cold calling
• Team lead
• Customer service
• Employee of the month
Sales Representative
Campbell Marketing - Tinley Park, IL
June 2021 to August 2021
• Sold Cellular Services, AT&T
• Contributed to team's marketing strategy
• Identified sales opportunities and acted on leads Media Consultant
These Streets Are Holy - Chicago, IL
August 2019 to May 2021
• As a media consultant, it's my job to write up media posts on Social Platforms.
• As well as make film videos like Psa's and music videos.
• As well am writing a script.
Retail Sales Associate
Rainforest Cafe - Chicago, IL
May 2013 to November 2014
• Customer service
• Photographer
• Inventory
• Employee of the month
Retail Sales Associate
CRACKER BARREL OLD COUNTRY STORE - Joliet, IL
February 2008 to September 2013
• Daily sales goal
• Inventory
• Stock
• Power 4 level
Education
BACHELORS in film
COLUMBIA COLLEGE
June 2019
BACHELORS
ART INSTITUTE OF CHICAGO
August 2014
Associate's degree
Skills
• High Motivated (10+ years)
• Polite (10+ years)
• Respectful (10+ years)
• 10 years customer service (6 years)
• Diligent (10+ years)
• Trustworthy (10+ years)
• Research (10+ years)
• Mentoring (1 year)
• Writing Skills (10+ years)
• Presentation Skills (1 year)
• Retail Sales (6 years)
• Restaurant experience
• Salesforce
• Catering
• Typing (1 year)
• Upselling
• Negotiation
• Filing
• Leadership
• Customer support
• Photography
• Childcare
• Adobe Photoshop
• Google Docs
• Fashion retail
• Merchandising
• Payroll
• Graphic Design
• Social Media Management
• Microsoft Powerpoint
• Interviewing
• Marketing
• Adobe InDesign
• Adobe Illustrator
• Photography
• Experience with children
• CRM software
• Call center
• Marketing automation
• Search engines
• Project scheduling
• Mac OS
• iOS
Certifications and Licenses
Driver's License
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