Donna Griffin
Caruthersville, MO
*************@*****.***
573-***-**** (cell)
573-***-**** (message text only)
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Psychosocial Rehabilitation Specialist
FCC Behavioral Health - Kennett, MO
February 2018 to Present
Receptionist, psychosocial rehabilitation assistant, support groups, semi counsel for care coordinator, help with housing or placement for further treatment. Behavioral Health Technician social services provider State of Missouri
Present
Nursing Assistant
Campbell nursing home - Campbell, MO
June 2016 to January 2018
Worked with Alzheimer's patients and ones suffering with dementia. Leaned, groomed and helped with motor skill classes.
NA Nursing assistant
Home Health Care, Inc. - Brandon, MS
January 2010 to September 2015
Assisted with disabled kids through adults. Assisted with feeding, grooming, walking, bathing and cleaning.
Assembly card pull
American Greetings - Osceola, AR
May 2000 to June 2005
Pulled cards and gathered orders for customers for shipping Property Manager
Buckner-Weisner Management - Luxora, AR
October 2000 to March 2005
Completed all Inspections, hud and tax credit. Move in and move outs, cleaned and remodeled all apartments to requirements provided.
Accounting/Dispatch
Lee Cook Trucking - Memphis, TN
July 1998 to August 2002
All payroll, advances, dispatch loads, destination referrals, insurance claims, repairs on semi. Education
Bachelor's degree in Applied Psychology with Dual Emphasis in Counseling CCU College - Colorado Springs, CO
September 2022 to Present
Undergraduate in Health Science Social Work
University of Missouri-Columbia - Columbia, MO
July 2022 to Present
Bachelor's degree in Counseling in Behavior
CCU College - Colorado Springs, CO
Present
Certificate in Career coaching and navigator
Missouri State Coursera Program - Missouri
November 2023 to December 2023
Associate in Business
MCCC - Blytheville, AR
January 2006 to March 2007
Skills
• Store Management Experience (1 year)
• Management (8 years)
• Cash Handling (6 years)
• Merchandising (6 years)
• Planograms (2 years)
• Sales (10+ years)
• Supervising Experience (6 years)
• Loss Prevention (5 years)
• Inventory Control (3 years)
• Retail Management (5 years)
• Profit & Loss (3 years)
• Retail Sales (10+ years)
• Payroll (1 year)
• Procurement (5 years)
• Human Resources
• Recruiting
• CRM Software
• Administrative Experience (1 year)
• Special Needs (3 years)
• Guest Services
• Purchasing
• Office Management
• Accounts Receivable
• Business Development
• SAP
• Negotiation
• Forecasting
• Psychology Class (2 years)
• Sociolgy class (Less than 1 year)
• Social Work (2 years)
• Medical Receptionist
• Medical office experience (1 year)
• HIPAA (6 years)
• Customer service
• Medical records (2 years)
• Property Leasing
• Property Management
• Alzheimer's Care
• Dementia Care
• LIHTC
• Section 8 (3 years)
• Accounting (2 years)
• Care plans (3 years)
• Typing (6 years)
• Motivational interviewing (1 year)
• Event Planning
• Case Management
• Conflict Management
• Crisis Intervention
• Fair Housing Regulations
• Pricing
• Medication administration (5 years)
• PTSD Care (2 years)
• Addiction Counseling
• Behavioral Therapy
• Individual / Group Counseling
• Group Therapy
• Cognitive Behavioral Therapy
• Child & Family Counseling
• Hospital Experience
• Intake Experience
• Behavioral Health
• Autism Experience
• Mental Health Counseling
• Program Development
• Research
• Special Education
• Applied Behavior Analysis
• Program Management
• Teaching
• Network administration (2 years)
• Business consulting
• CMMS
• Adobe Acrobat
• Civil rights
• Microsoft Access
• Windows
• Documentation review
• Word processing
• Medical terminology
• Communication skills
• Medical documentation
• Math
• Documentation review
• Time management
• Organizational skills
• Bookkeeping
• Computer literacy
• Computer skills
• Food handling
• Microsoft Excel
• Clerical experience
• Yardi
• Leadership
• Fair Housing regulations
• Property management
• Project management
• Marketing
• Lean Six Sigma
• Communication skills
• Discharge planning
• Patient care
• Case management
• Writing skills
• Program development
• Management
• Assisted living
• Strategic planning
• Customer service
• Property leasing
• Sales
• Data collection
• Applied behavior analysis
• Experience with children
• Microsoft Excel
• Data management
• Adult education
• Microsoft Office
• Office experience
• Microsoft Powerpoint
• Intake
• Clinical counseling
• Individual / group counseling
Languages
• American Sign Language - Fluent
Awards
Psych Rehabilitation tech
April 2020
Certifications and Licenses
CPR Certification
Certified Medication Administration
March 2019 to Present
Allowed to administer medication by the state of missouri. Familiar with MARS documentation.
Alice training
April 2022 to Present
Educated on refocus in situations to be able to get out safely with strategies skills. Defense coach
Early Childhood Education
October 2016 to Present
education direction for mental competence in small children, youth and adults. Substitute Teaching Certification
CPI
Present
LIMA 1
Able to administer insulin to a individual.
AED Certification
Medication Administration
May 2019 to Present
MARS CERTIFIED Medication administration.
RBT Certification
January 2019 to Present
Career Navigation Coach Specialist
December 2023 to Present
State of Missouri Certificate through Coursera Learning Teaching Certification
Driver's License
Certified Behavioral Health Technician
Present
First Aid Certification
Present
Social Work License
January 2024 to Present
Assessments
Case management & social work — Proficient
January 2022
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Protecting patient privacy — Proficient
June 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Sales skills — Proficient
August 2022
Influencing and negotiating with customers
Full results: Proficient
Early childhood development — Proficient
January 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Attention to detail — Proficient
July 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Warehouse safety — Proficient
September 2022
Using safe practices in a warehouse setting
Full results: Proficient
Data entry: Attention to detail — Proficient
October 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Medical receptionist skills — Proficient
March 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Home health aide skills — Proficient
May 2022
Providing care to patients in a home setting
Full results: Proficient
Customer focus & orientation — Proficient
April 2023
Responding to customer situations with sensitivity Full results: Proficient
Verbal communication — Proficient
June 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
HR: Compensation & benefits — Proficient
December 2020
Knowledge of compensation and benefits programs
Full results: Proficient
Legal skills — Proficient
June 2022
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Proficient
Written communication — Proficient
June 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient April 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Elementary school classroom management — Proficient April 2023
Managing behavior in elementary school classrooms
Full results: Proficient
Work style: Professionalism — Proficient
August 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Missouri mandated reporter