Ivonne Bonilla
ad5sna@r.postjobfree.com
Fivebelow 06/23-10/23
Customer Experience Manager
Key holder
Developing strategies to improve customers interactions
Training staff on customer approches & best practices on customer service
Ensuring a positive overall experiance accros all interavtions a customer has with the company
Robert F. Hunt Elementary 09/22-05/23
Cafeteria Assistant
Organize & set up equipment & worksatation
Perform duties following health, food service goverment & other regulations
Prepare & serve food to children & adults in a courteous maner
Stripes Convenience store 07/22-19/22
Cashier
Exceptional Customer Service
Operating cash register
Greeting customers
Stocking shelves
maintaing store clean & organized
Supervised Visitation Center 01/20-07/22
Monitor
Help coordinate meetings & information -sharing
Observe parents & children during their court-order visits & document the interactions
Intervene in visits when vistation rules are not followed.
Ensure saftey & security of child-parent while documenting what I see & hear during a visitaion.
Protect the rights of the child & ensure a safe, neutral enviroment for the parent-child interaction
H.E.B
Customer Service 08/18-12/20
Including departments in General Merchandise, Beauty, Self-edge & Bakery
Provide a well-stocked & well-maintained departments while providing superior customer service
Stocked properly & rotate all products on a daily basis, while maintaing all departments & safety/sanitation standards
BOO BOO's Drive Thru 06/05-01/07
Cashier
Customer service
Help determine customers orders
Recived venders orders
Maintained store clean
Nortex Bakery & Mexican Restaurant 04/09-10/13
Cashier/Kitchen Helper
Open restaurant
Morning duties
Operate cash register
Customer service
Training
Basic food preparation
Cleaning & maintaing all areas clean