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Security Officer Customer Service

Location:
Manhattan, NY, 10029
Posted:
May 18, 2024

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Resume:

Victor Vazquez

929-***-**** ad5smt@r.postjobfree.com

CAREER PORTFOLIO

Fire Life Safety Director under the direction of the site or operations supervisor to perform a variety of safety, security, customer services, public relations duties, and related functions specific to the job location. Provide the first line of response to emergencies and carry out the policies and procedures of Property Management and observes and reports security issues and safety concerns as prescribed in post manuals. Bilingual in English and Spanish.

●Certified: F01 F03, F07, F60, S60

●8/15 Hour Security Certification

●First Aid/CPR Certified

●OSHA

WORK EXPERIENCE

2/18 – 3/20 Metropolitan Security Group

Fire Life Safety Director/Security Officer

●Monitored fire command station and utilized Public Address (PA) system to provide direction to building occupants during

building alarms, fire and evacuation drills

●Ensured that all fires safety systems and related equipment were fully functional

●Responded appropriately to fire command station signals/alarms

●Placed floors and fire command panel off line, fire command knowledgeable

●Controlled access to client site through the admittance process

●Screened visitors and clients in an efficient manner to order to expedite admittance to the facility maintaining confidentiality

●Prepared logs and reports as required for site

●Served as liaison between fired department and management

●Recognized potential security concerns

●Protected facility assets while minimizing liabilities

●Provided a courteous, respectful and pleasant service to clients, employees and visitors

2/17 – 3/19 Watchguard

Field Inspector

●Conducted daily field inspections to 18 sites throughout Manhattan and the Bronx

●Responsible for ensuing guards were in proper uniform and in possession of required credentials

●Held post if necessary to ensure guards followed post procedures

●Conducted both interior and exterior perimeter patrols

8/15 – 2/17 Johnson Security Bureau

Field Supervisor/Lead Security Officer

●Inspected all sites to ensure correct credentials

●Assured all security officers were in proper uniform and groomed

●Relieved officers when required (On-Call)

5/13 – 7/15 Securitas

Front Desk Security Officers

●Equinox @ Google/The Alberta/Williamsburg

●TWIC Card (Transportation Workers Identification Card)

●Access control. Verified identification and issued visitors pass

●Controlled and monitored CCTV and fire panel

●Walked through staircases on an hourly basis

●Monitored phones, emails and alarms

2/11 – 8-13 Honor Guard

Front Lobby Officer (Time Warner Cable-HBO)

●Supervised 6 Security Officers

●Verified identification of employees and issued passes and announced visitors

●Controlled and monitored CCTV and Fire panel

●Hourly walk-thru of staircases

●Answered switchboard and forwarded calls to appropriate offices

EDUCATION

BMCC – Medical Assistant Specialist NYC, NY

Star Academy – Medical Assistant Diploma NYC, NY ASA Institute/College of Advance Technology – Phlebotomy EKG Technician NYC, NY Star Academy – Medical Assistant Diploma NYC, NY NYC University – GED Diploma NYC, NY



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