Customer Service Higher Education

Education

Higher Education:

Institute: Centre for Gastronomics Studies of Venezuela, Guacara CEGAVEN

Title Souz Chef Mention "Kitchen" Year: 2013 - 2014

Institute: College of Management and Marketing (CUAM) Guacara Venezuela

Title: T.S.U Mention Marketing Management Year: 1995 - 1998

2011-2015

Croccos Restaurant 138 Tower Building

Restaurant Pizzeria

Position: Chef

Responsibilities:

Perform daily weekly and monthly purchases of perishable and non-perishable products

Development of Monthly Sales budget and cost per plate.

Reduction of Shrinkage in the Kitchen, Departure from date of purchase inventories,

Development of Weekly and Monthly Menu,

Preparation and assembly of dishes,

Comparative table of sales.

Customer Service, State of Gains and losses,

2005-2011

Distributor R.W, C.A.

(Outsourcing Digitel)

Telecommunications

Position: Sales Supervisor

Responsibilities:

Monitor the opening and closing of the Carabobo North, South Carabobo and Cojedes Offices, Visiting daily outlets established routes, supervise sales and orders at the time of the visit,

Oversee Turnover at the point of sale, Covering daily sales goals,

Report Customer orders daily, Attracting new customers to the portfolio sales, merchandise orders supervise the closing of the daily sales,

.

2001-2005

Mixed Products PROMIX, CA

(Movistar Outsourcing)

Telecommunications

Position: Sales

Responsibilities:

Visit daily sales points established along the route

Perform sales orders at the time of the visit, Manual Turnover at the point of sale,

.

PERSONAL DATA

Name: Efrain Ramon Brito Meza

Address: 516 Margot Court Brandon, Florida 33511

Telephone Number: 813-***-****

Email: ************@*****.***

WORK EXPERIENCE

2015- Present

Tampa General Service

Position: Construction and Maintenance Technician

Responsibilities:

Performs general maintenance duties including installations, repairs, painting, carpentry work and equipment repair.

Strives to maintain a safe work environment through the prevention of accidents and preservation of equipment.

Completes documentation and follow up on work order status in a timely and profesional manner.

Responds promptly to emergencies involving repairs or work orders.

1999-2001

Brebery Regional, CA (Bottling and Distribution)

Food and Beverage

Position: Sales Supervisor

Responsibilities:

Supervision of all customers of the 7 routes assigned geographical area,

Daily supervision of arrival and departure of all appointed distributors,

Weekly monitoring of the loads in the warehouse, Review loads and daily sales per dealer

Monitoring and delivery of daily load statistics and wholesale distributor Manager,

Development of promotional plans and events for the increase in sales

Supervision weekly promotions in supermarkets,

Development of statistics radars route sales, procurement

1993-1999

Contrucentro Cro CA

(Marketing and Sales)

Position: Manager of Sales Department

Responsibilities:

Direct supervision of two supervisors and 30 sellers in 3 working shifts,

Direct supervision of 250 sellers and 12 supervisors weekends and holidays

Reconcile cash registers, cash box Send to voult and Security.

Preparation and Supervision of the daily activities of sales supervisors

Purchase and replacement of the Goods Stocks for Assigned Department

Supervision of daily assists sales staff, monitoring the arrival and reception of domestic suppliers

PERSONAL REFERENCES

* Claudio Blanco DirecTv Dealer Tampa FL 813-426.24.67

Dimas Pulgar Construction Contractor Tampa FL 813-601.80.12

* Enrique Osman Contractor Tampa FL 813-735.62.26

Trainings and Certifications

1. Basic Certification IMO CECAINCA March 2015

2. Certification Advanced IMO CECAINCA March 2015

3. Food Handler INOCUID July 2014

4. Industrial Kitchen Safety INOCUID July 2014

5. Cured and Smoked CEGAVEN May 2014

6. Basic English ALFA LEARNING February 2010

7. Sales Management and Effic. Personal CODADO March 2009

8. High Performance Teams QUORUM October 2006

9. Day Service Management CEAPROF July 2006

10. Management Services HS CONSULTANTS May 1997

11. Management Motivational GLOBAL TEAM February 1997

12. Motivation Sales DORH March 1994

13. ISO 9000 Quality DORH February 1994

14. Awareness and Quality of Service DORH October 1993

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