Customer Service Representative
Resume:
Donisha carr
Rockford, IL *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Target Distribution Center - DeKalb, IL
Present
sort, pack,label items to be shipped to target stores Remote Customer Service Representative
Startek - Rockford, IL
March 2018 to September 2021
working on the behalf of the IRS providing info about stimulus payments and child tax credits.
• Provided assistance to clients
• Confirmed payments, refunds, etc.
Remote Customer Service Representative
Navient Health - Rockford, IL
January 2021 to July 2021
inbound csr scheduling covid19 vaccinations
• Provided assistance to clients
• Answered phone and assisted customers with changes
• Created customer appointments
General warehouse
Dollar General - Distribution center - Janesville, WI January 2020 to December 2020
Order picking and packing
Cargiver
Healthcare Plus - Rockford, IL
August 2018 to November 2019
Housekeeping, prepare meals, transportation and medication for clients Assembly Line Worker
Bergstrom Inc - Rockford, IL
October 2017 to May 2018
Assembled parts for John Deere and caterpillar
Injection Mold Operator
Pyramid Plastics - Rockford, IL
February 2016 to February 2018
operate various machines visual inspection, trimming, packing and sorting product Packer
Kettle Foods - Beloit, WI
December 2014 to August 2017
Packed and visual inspection of finished product
Customer Service Representative
ServiCom, LLC - Loves Park, IL
March 2012 to September 2014
Outbound CSR for SiriusXM radio handling account information and processing payments Assembly Line Worker
Android Industries - Belvidere, IL
September 2011 to February 2012
Assembled car parts for Chrysler
Quality Inspector
QUALITY METAL FINISHING - Byron, IL
December 2007 to June 2011
Inspection of finished product before it's shipped Customer service representative
West telemarketing - Loves Park, IL
April 2004 to August 2007
Completed credit card applications for Bank of America Education
High school or equivalent
Northwestern High School - 01 - Flint, MI
August 1999 to June 2003
Skills
• Assembly
• Cnc
• Customer Service
• Manufacturing
• Healthcare
• Telemarketing
• Order Picking
• Home Care
• Warehouse Distribution Experience
• Quality Inspection
• Machining
• Plastics Injection Molding
Certifications and Licenses
CPR
First Aid
driver's license
Assessments
Mechanical Skills: Aptitude — Completed
July 2019
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Completed
Forklift safety — Proficient
April 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate