Information Technology It Support
Resume:
Benjamin Brogan
**********@*****.*** 502-***-**** Georgetown, KY
Objective:
Motivated and detail-oriented individual seeking an entry-level IT position to apply technical skills and knowledge acquired through education and hands-on experience. Eager to contribute to a dynamic team and further develop expertise in information technology. Education:
Bachelor of Science in Computer Information Technology Northern Kentucky University, Highland Heights, Kentucky August 2017, May 2021
Relevant Coursework:
- Computer Networks
- Database Management
- Programming in Java, Ruby, & Python
- System Analysis and Design
- Operating Systems
Skills:
Technical:
- Programming Languages: Javascript, Python, HTML, CSS, Ruby
- Operating Systems: Windows, Linux
- Networking: TCP/IP, DNS, DHCP
- Database Management: SQL, MySQL
- Troubleshooting and problem-solving
- Hardware and software installation
Soft:
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
- Adaptability and quick learning
- Attention to detail and accuracy
- Time management and organizational skills
Work Experience:
Intern, IT Support
Covered1, Lexington, Kentucky
June 2021 – August 2021
- Assisted in troubleshooting hardware and software issues for employees.
- Installed and configured software applications and performed system updates.
- Designed and implemented new pages for their website. Manager
- McDonalds, Georgetown, KY
- September 2021 - August 2022
Shift Leader
- Clarks Pump N Shop, Georgetown, KY
- June 2022 - December 2023
IT Maintenance Technician
Clarks Pump N Shop
January 2024 - Present
- Resolved customer inquiries and issues in a timely and efficient manner.
- Developed strong communication and interpersonal skills in a fast-paced environment. Extracurricular Activities:
Member, NKU Cybersecurity Club
- Participated in workshops and events to expand knowledge in IT.
- Collaborated with fellow members on projects to enhance practical skills.
Contact this candidate