Sales Associate Customer Service
Resume:
KACI-LYN NISHIMURA
310-***-**** *******@*****.*** http://www.linkedin.com/pub/kaci-nishimura/47/578/7a9 Torrance, CA SUMMARY
With a background in Community Health Science and over nine (9) years of experience as a part-time Sales Associate and full-time Healthcare Analyst, I am looking for opportunities to advance my career and apply organization and technological skills within the Healthcare Industry. EXPERIENCE
Operations Assistant (HIE Integration Analyst) Mar 2015 - April 2024 Torrance Memorial Health System / Torrance Memorial Integrated Physicians, LLC
• Managed technical integrations of electronic medical record systems between medical offices and ensured HIPAA and Quality Compliance
• Compiled various reports to track periodic (daily, monthly) Utilization Management (UM) productivity and created quarterly quality improvement presentations
• Conducted periodic (annual, semi-annual) health plan audits
• Managed incoming department calls and managed transition of projects between team members
Sales Lead Oct 2023 - Present
Gap, Part Time
• Provide excellent leadership to team members by improving sales tactics and customer service techniques
• Tracked, managed, and reported on store production to meet company metrics
• Managed store opening and closing activities
Sales Associate / Cashier Jun 2016 - Oct 2023
Gap, Part Time
• Provided Customer Service by assisting with orders and performing cashier duties
• Ensured store was kept in order by replenishing inventory and maintaining a clean store
• Maintained company targets for Gap Credit Card Applications EDUCATION
University of California,
Long Beach
B.S. in Community
Health Science, 2015
CERTIFICATIONS
American Heart
Association
BLS Certification, 2015
Long Beach
Department of Health
and Human Services
Federal Emergency
Management Agency
Training (First Aid)
SKILLS
• Microsoft 365
• Web Development
• Social Media
• Sales / Customer
Service
• Bilingual (English,
Spanish)
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