Customer Service

**** ********** ** · Charlotte NC,*****

980-***-****·ad5s65@r.postjobfree.com JEFFREY E. BLAIR

CAREER FOCUS

Highly motivated individual with extensive customer service, sales and management experience. Top Sales Representative with more than 10 years of experience in direct sales and customer service. As well as 6+ years of management and training experience. I have more than 2 years of multistore management experience.

WORK OF EXPERIENCE

Spectrum/Charter

2023 – Current

Retention Specialist

Responsible for finding solutions to maintain and grow existing relationships with residential customers who request to downgrade or disconnect their Spectrum services. Training and support, sales collaboration, winning back customers, educating customers problem solving.

UBER/Lyft

July 2016 - Current

Driver

Responsible for picking up and delivering customers to destinations. Responsible for taking the fastest and shortest routes. Help load and unload the vehicle. Keeping the vehicle clean and in good working order

Quik Trip

October 2022 - August 2023

Assistant Manager

-Ensure fast, effective customer service and Store operation by meeting QT standards for customer service, training and supervision of assigned Store Team Members. Manage the clerks assigned to shifts as required by QT Policy and Procedures and Standards of Store Operations: Employee Support

Life Storage, Charlotte, NC

August 2017–October 2021

Multi-Store Manager

Keeping in touch with transport companies, implementing company policies, communicating to customers, coordinating incoming and outgoing items, maintaining stocks, managing inventories, generating reports and statistics, and guiding staff

Randstad

June 2014-August 2017

Temp

KCI Kinetic Concepts (Temp)Charlotte, NC

Successfully gained great working relationships with sales reps in the field in different districts to collaborate and gain the needed information to complete their sales and obtain the proper documentation for billing. As to get, the needed medical supplies to the patient in a timely manner. Follow strict process and guidelines to assure billing for therapy would be successful.

EDUCATION

2007 Coastal Community College Jacksonville, NC

Continuing Education

GED

ACCOMPLISHMENTS

Sales and Promotion, Established client relations, maintained client relations Achieved status as one of the top 10 sales performers in the company.

Assisted in planning and executing in-store promotional events.

Consulted team members to aid them in improvements.

REFERENCES

Jean French 518-***-**** (Former supervisor)

Jessie Russell 315-***-**** (former Supervisor Walmart)

Cheryl Bento 1-401-***-**** (Former supervisor Connextions)

Lauren Austin 704-***-**** (3M-KCI)

Leslie Pernosky 408-***-**** (3M-KCI)

Jennifer Pernosky 510-***-**** (3M-KCI)

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