Administrative Assistant Customer Service

Shyretha Wynn

SHYRETHA WYNN

Ripley, TN *****

************@*****.***

+1-731-***-****

Authorized to work in the US for any employer

Work Experience

Customer Representative Agent

Teleperformance/ Horizon NJ Health - Newark, NJ

September 2023 to Present

Insurance agent help with claims and questions

Support Facility Advocate

Ripley Healthcare Rehabilitation - Ripley, TN

August 2022 to Present

Caregiver

Sitters Exct. Inc - Memphis, TN

February 2008 to January 2014

Responsibilities

Assist with daily activities, Assist with medication, Assist with bathing, cooking, cleaning run errands. .. Accomplishments

I had this bond with my clients I enjoyed being able to help them I enjoyed my job. . Skills Used

Documenting everything we did for that entire day, giving meds, Residential Instructor/Manager

Helen Tucker Center - Ripley, TN

August 2006 to January 2008

Provided care in accordance with resident care policies and procedures. Ensured that residents and families received the highest quality of service in a caring and compassionate atmosphere,recognizing the individual's needs and rights. Followed HIPAA regulations and used medical terminology effectively. Education

Online College Diploma in Medical Administrative Assistant Ultimate Medical Academy-Tampa - Tampa, FL

October 2015 to May 2016

High school diploma in English

Ripley High School - Ripley, TN

August 1995 to May 1998

Skills

• Caregiving (10+ years)

• Home Care (10+ years)

• Meal Preparation (10+ years)

• Cooking (10+ years)

• Senior Care (10+ years)

• Food Preparation (10+ years)

• Laundry (10+ years)

• Alzheimer's Care (6 years)

• Patient Care (10+ years)

• Medication Administration (1 year)

• Answering Phones (2 years)

• ANSWERING PHONES (2 years)

• English

• Vital Signs

• HIPAA

• Customer service

• Customer service

• Typing

• Scripting

• Windows

• HIPAA

• Medical terminology

• ICD-10

• Negotiation

• Sales

• Medical records

• Microsoft Access

• Microsoft Office

• Banking

• Communication skills

Links

http://************@*****.***

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