Sales Associate Scanning Clerk
Resume:
Britney S. Thomas
OBJECTIVE
WORK EXPERIENCE
IHOP - Overnight Sever
**/**** ** **/**** : Lancaster, TX
Festa Mart - Scanning Clerk
**/**** ** **/**** : Lancaster, TX
Poblano Grill - Server
**/*019 to 02/2020 : Oklahoma City, OK
T-Mobile - Sales Associate
03/2018 to 05/2019 : Oklahoma City, OK
Guided customers through their purchasing experience. Approached service and sales needs with patience, honesty and empathy. Made the most of my time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Maintained confidence, integrity and pleasant attitude while working in a fast paced sales environment.
Provided great service to each guest courteously, quickly and efficiently, with a sincere, positive, pleasant and enthusiastic attitude. Duties included taking orders, suggestive selling, and delivering food, receiving payment, accurately counting back change, and being responsible for all transactions. Demonstrated excellent communication skills, the willingness to work with others as a team, and exerted fast-paced mobility between the dining room and kitchen.
Responsible for maintaining overall price integrity in the store. Changed prices weekly, including changing shelf signs and tags, and promotional signs. Additional duties consisted of assisting store personnel in resolving pricing discrepancies, tagging merchandise, and updating vendor data for products. Also submitted weekly reports to the Corporate Scanning department and handled customer inquiries professionally. Provide prompt, efficient, courteous service to all guests. Service included greeting, seating, taking and serving orders, taking guests remittance as required, clearing dishes and resetting tables. Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience. Handle guest complaints in a professional, courteous, and timely manner, thank guests, and invite them to return. Memorize and apply IHOP terminology, abbreviations, methodologies, food plating and menu knowledge. Comply with SOP methods in regard to guest checks and server banking procedures. Comply with all local and SOP health, sanitation, and safety guidelines. Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor. Perform all cleaning duties according to posted cleaning charts. I am a hard worker seeking an opportunity to utilize my experience and skills, while making a significant contribution to the success of the company. 14861 Riverside Drive
Apple Valley, CA 92307
ad5s30@r.postjobfree.com
Resume for Britney S. Thomas Page . 2 of 2
Sams Club - Cafe AŴendant
02/2017 to 03/2018 : Oklahoma City, OK
Supported several areas and they all required different jobs whether it was preparing an order for a customer, pitching sales, etc. Responsible for adapting quickly to different work scenarios while communicating effectively with team members. Maintained a clean, sanitized, and member- ready area. Prepared food according to item specifications, prepared for seasonality, adhered to food safety standards, sanitation guidelines, cold chain compliance and inventory management. Maintained up-to-date knowledge of product specifications related to prepared food merchandise. Leveraged digital tools to drive sales, improve the shopping experience, and elevate associate engagement, utilizing hand held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind. Collaborated with managers, co-workers, customers and other business partners identifying priorities, deadlines, and expectations. Communicating progress and information, determined and recommending ways to address improvement opportunities.
Planet Fitness - Childcare
10/2015 to 12/2016 : Oklahoma City, OK
Provided great childcare service while parents worked out at the gym. Created a friendly atmosphere for members and children. Provided proper registration and check-out process for children in my care. Watched and cared for children to ensure safety. Initiated games, arts and craft projects. Kept children calm. Cleaned and sanitized child care toys. Answered phone calls. Communicated information to parents/guardians regarding their child’s activity. Appointment Setter
08/2014 to 10/2015 : Edmond, OK
Set appointments for employee representatives for outside sales. Taco Bell - Food Customer Service Associate
06/2013 to 07/2014 : Norman, OK
Assemble food orders while maintaining appropriate portion control. Prepared all food orders with 2-3 minute timeframe. Prepared a variety of food orders according to customer orders or supervisor instructions. Followed approved procedures. SKILLS
Excellent Customer Service Skills Retail Sales Multi Tasks Oriented
Dedicated Team Player Great Attitude Always Willing to Learn Self Motivated
Goal Oriented Detail Oriented Inside Sales Food Preparation
Ability to Work in a Fast-Paced Environment
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