Warehouse Associate Customer Service
Resume:
Janeya Lucas
Springfield, MA *****
ad5s1f@r.postjobfree.com
Skilled Professional with experience in Retail, Food Service, and Warehouse. Strong ability in Customer Service, Inventory Management, Food Safety, and Machine operation. Adaptable and willing to learn new tasks.
Work Experience
Warehouse Associate
Worldwide Flight Services - Windsor Locks, CT
April 2024 to May 2024
• Quickly unloaded Boxes from Cargo
• Quickly Loaded Boxes from Cargo
Amazon Warehouse Associate
Amazon - Windsor, CT
February 2024 to March 2024
• Clearfully and Quickly Picked items from Pods.
• Scanned Items
• Placed them in Totes
Amazon Warehouse Associate
Amazon Warehouse - Windsor, CT
January 2023 to July 2023
• Assisted with over 100 customer orders during one shift.
• RF Scanner- to scan objects to figure out what item it was. Then made sure that they were packaged with care. And Achieved compliments for quality.
• heavy lifting- when picking up boxes throughout the shift.
• Shipped orders to get customer satisfaction and received orders to get started on the task to scan then package them.
• Earned PTO from hard work and dedication.
• Team work to provide exceptional customer experiences and drive sales growth. Dunkin Donuts Crew Member
Salema Management - Springfield, MA
November 2022 to December 2022
• Prepared products according to operational and quality standards.
• Served customers to enhance satisfaction.
• Food safety- when Preventing dangerous spills that could cause fire hazards.
• Promoted to different parts of the restaurant.
• Received paid time off.
• Received medical and dental plans with a company contribution.
• Capable of counting money and making change.
• Understood guests’ needs and expectations.
• Worked on the restaurant equipment
• Food Handling- by receiving orders then preparing each one.
• Cleaning- to make sure all food was removed from the floor to decrease accidents.
• Earned PTO
Government Connectivity Program
Assurance Wireless - Springfield, MA
October 2022 to December 2022
• Activated 10 phones and 10 tablets which led to reaching different brands to activate.
• Increased customer satisfaction when qualifying them for a device.
• Technology skills-when using customer identification to activate devices.
• Questioned customers if they qualified for SNAP, Medicaid, and SSL to ensure if they were eligible for devices.
• Determined if customers had a household income at or below 200 percent.
• Gained next level with different devices
Jns
Salema Management - Springfield, MA
January 2022 to January 2022
• Delivered donuts to the shelves in one minute.
• Placed donuts on shelves in order from which Dunkin store came first.
• Obtained PTO
Education
Associate's degree in Early Childhood Education
Miami-Dade Community College - Miami, FL
August 2022 to June 2026
Skills
• Warehouse Experience
• Shipping & Receiving
• Order Picking
• Packaging
• RF Scanner
• Warehouse Distribution Experience
• Materials Handling
• Load & Unload
• Order Picker
• Cooking
• Restaurant experience
• Technology sales
• Sales
• Pricing
• Heavy Lifting
• Assembly
• Machining
• Food safety
• Food handling
• Computer skills
• Writing skills
• Microsoft Word
• Microsoft Excel
• Cleaning
• Warehouse Management
• Heavy lifting
• Load & unload
• Sales
• Pricing
• Assembly
• Salesforce
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