Customer Service Data Entry
Resume:
Ashley Athanaze
Customer service/Data clerk (Remote)
Contact
Conyers GA 30013
***********@*****.***
Objective
Caring and friendly customer service professional with 7+ years of experience working as a home agent trained in processing information online and responding to customers. Adept at resolving complex issues, managing customers escalations, and fostering positive client relationships.
Education
Soth Bronx Job Corps
Microsoft word,
PowerPoint and Excel
GED Diploma
Customer service
office Administration
Key Skills
Customer service
Computer processing
Good Communicator
Detail oriented.
Patience
Compassion
Empathetic
Problem-solving
Experience
August 2015 - December 2019
Data Entry • Mount hope housing
June 2021 -February 2023
Customer Service • Hale and Heart soup
Managed complete data entry and customer support function including customer rent, complaint, maintenance orders, and invoices into offline systems.
Handling filing, data entry, mail distribution, faxing typing/ word processing preparing mass mailing.
Handle 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling service.
Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
References
Available upon request.
Contact this candidate